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Im a very upset customer! I have a problem with order #388206****496

I order 2 8 packs of cat soups and only received 2 single cups.

I then call the store and they said they couldn't help and gave me a 800 number. I asked if they were still open and i was told yes. I waited over 3 hours in which i have proof to find out they were closed.

This is very poor customer service and a big waist of time and nothing has been fixed! The email above is the preferred email to be contacted at but my email for my walmart account is kerstiep@***.com just incase you needed to know.

User's recommendation: Customer service sucks.

Monetary Loss: $7.

Preferred solution: Let the company propose a solution.

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WalMart does not read this. This is merely a review site for consumers to complain on.

Why would WalMart be affiliated with a site called Contact them directly.


I beg to differ. They very well do connect with this site for feed back.

I used it and plastered my Walmart complaint for all to see.

Read pissed write up. 2 days later got refund


I was on the phone so long waiting it was very late when I wrote the complaint and didn't realize what this was. I got a call from them at 1am and they refunded my money. It wasn't worth the trouble there needs to be a easier way to contact them with issues.

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