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Dora G Cax

plastic bags

Top question

HELP OUR PLANET! GO BACK TO PAPER BAGS. I LIKE THEM BETTER ANYWAY!

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Irene Moore
Shopping Expert

According to bloomberg.com, in April 2019, Walmart announced that it would use reusable plastic bags made with recycled plastic fibers at cash registers in all their stores across the United States. Walmart is rolling out 10 new designs available for $0.98 each. The company is going to eliminate plastic bags at stores by 2025.
As stated in edition.cnn.com, Walmart has also been working on cutting emissions from its global supply chain. The company will increase the use of textiles and move towards being 100% powered by renewable energy by 2025.

Guest

The Jupiter Walmart started out with the 0.98cent bags, but they have not been seen again. Now the rack is filled with canvas tote bags that cost $5.00! And 3-4 folding bags at $3.98. This store is ALWAYS half full of merchandise; seems they can't ever keep best selling regular items in stock. So I'll believe they'll have the 0.98 bags available daily---when I see it. "Past performance is the best predictor of future behavior".

Guest

This is Tina. I have no idea where this information came from!? False. Dont believe everything you read on line

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Dennis W Uii

Why do I have a charge on my debit card for a purchase I didn't make?

I was changed 151.53 on 05/18/22 that I did not make nor authorize. I did not upload the card number to the website given it's a new card, but is still being charged.

No one has access to my card but me. No one has seen this card but me. It is rarely used.

I need details of this purchase and no.one is able to give me any. Who do I need to talk to?

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1 comment
Clancy Net

Don't wait for Walmart to make it right. Call your bank immediately and place a fraud report on the transaction. Your bank will investigate and Walmart will have to prove it is a legitimate charge made by you. The bank will do a "Chargeback" and get your money back. It can take up to 45 days in some cases, so most banks will put the money back into your account early on good faith. Be aware, you will probably have to order a new debit card and cancel the one you have for security reasons. Good Luck!

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Marion C Liy

Do you have my air conditioner cover that was sent to your store instead of my house?

I paid shipping cost for two items and only one item was sent to my house. I received the bbq cover but not the air conditioner cover. Evidently my air conditioner cover was sent to your store instead.

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1 comment
Ann McDonald
Shopping Expert


You question is rather specific. In order to find out where your air conditioner cover is, contact Walmart customer service. You can reach them by phone at (800) 925-6278.

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Kathy S Xcj

Do you carry full size box spring

Need to order one on line bc I don’t think you carry them at your Dexter Missouri store, correct?

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1 comment
Irene Moore
Shopping Expert

Unfortunately, Walmart does not provide any information about if they can carry a full-size box spring at their Dexter Missouri store on the company website. Please contact the Walmart customer care team for assistance. You should be able to reach out to them:
  • via the company's social networks.

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Traci N Rhp

I got a tex telling me I won a 1,000 dollar gift card want to know how to pick it up

Two days a go I got the tex my email was down because my phone broke had to buy a nother one so I was tex not emaild

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1 comment
Irene Moore
Shopping Expert

According to the Walmart help section, potential prize winners should be selected On or about May 10, 2021.
Potential Grand Prize winners should be notified by the Independent Administrator by email and/or phone on or about May 17, 2021.
Grand Prize winners must respond to Notification within 5 business days of the Independent Administrator’s first Notification. All the Grand Prize Winners should be published at corporate.walmart.com/walmart-customer-satisfaction-sweepstakes-winners.

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Ed M Fvu

How can I complain about our local Walmart?

Today while shopping at 3130 Pontchartrain Dr. Slidell La my wife needed to use the restroom.

She said it was the WORST restroom ever. She had to use the handicapped stall as the others were unusable toilets not flushed. Toilet paper all over the floor. Another problem was the self serve checkouts.

I’m 82 years old and don’t need to be bending over to scan items and then have to put them in the little plastic bags. This will be my last time in that store!!

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1 comment
Ann McDonald
Shopping Expert


In order to complain about your local Walmart store you should contact Walmart customer service. They will assist you in any questions. You can reach them by phone at (800) 925-6278.

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Libby H Jmn

How do I get my long term employee discount added to my online putchases

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1 comment
Ann McDonald
Shopping Expert

According to Walmart FAQs as long as you are using the same account credentials on the Walmart App, your discount is automatically linked to your Walmart.com account:
  • Open Walmart app and select Walmart Associates.
  • Sign in to register your Associate Discount Card.
  • Find your Walmart Identification Number on your OneWire profile.
  • Input your WIN and card number.

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michelle s Lxg

When will my order be delivered

I ordered 20 eyeliner set when will it be delivered

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1 comment
Irene Moore
Shopping Expert

According to the Walmart support section, the company offers the following shipping options:
  • next day;
  • two-day;
  • 3-5 day.

You can track the status of your order at walmart.com/account/trackorder. You will need to enter the email address associated with the order as well as the order number.

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Shirley W Ykl
Verified Reviewer

How do I contact 'Walmart Pay'

I am unable to view my past purchase history along with my receipts on my 'Walmart Pay.'

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1 comment
Irene Moore
Shopping Expert

As stated at walmart.com, you should be able to see the purchase history in the Walmart app.
If you have any issues with the purchase history or Walmart Pay, please contact the Walmart customer care team:
  • via the live chat at walmart.com;
  • via the company's social networks;

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Savannah C Uhe

What does a protection plan cover on table and chairs?

I wanna order a new kitchen table offline and was wondering what the protection plan covered on it before I order it/

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1 comment
Ann McDonald
Shopping Expert

According to Walmart FAQs, the protection plan of general merchandise covers only products used primarily for personal, family, or household purposes. Walmart Protection Plan will cover a mechanical or electrical failure of the covered products. The plan also covers
  • damage due to seam separation;
  • broken hardware and pulls;
  • seam separation of joints and welds;
  • cracks;
  • peeling of veneers;
  • broken hinges, casters, slides, drawer pull/guides or swivels;
  • damaged mechanical elements etc.

You may read the full information at Walmart's terms of use.

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Mike C Iia
Verified Reviewer

This is just a question not a complaint - Why has the GV Coffee Creamer, shelves been empty for over a month?

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1 comment
Irene Moore
Shopping Expert

According to Walmart Customer Q&A, this product is no longer available in their stores. Sometimes, the company has to discontinue a product based on customer demand or other market conditions. However, you may leave your feedback, and the company will consider your comments.
If you need any assistance, please contact Walmart Customer Service by phone at (800) 925-6278. Please note that Walmart Hours of Operation:
  • Mon-Fri: 7am - 9pm CST
  • Sat: 9am - 9pm CST
  • Sun: 12pm - 6pm CST

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Tom L Mcl

I purchased a 3 year protection plan.

I purchased a 3 year warranty. I have gone to the web site to register the warranty.

It takes you to everything but the site to register. Can I take the information to the local store and have them register the warranty?

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1 comment
Ann McDonald
Shopping Expert

According to Walmart help center, you can file a claim online anytime at Walmart.com/protection.Have your receipt and covered item with you. Many claims are approved instantly. In other cases, a specialist will guide you through the next steps They’ll repair your item. If they can’t repair it, they’ll send you a replacement or reimburse you for one.

If you need assistance registering or making a claim for a Product Care Plan purchased before August 1, 2018, please call Walmart Product Care Plan Support at 1-87*-968-6391. This phone number is only for product care plans purchased before August 1, 2018. For plans purchased after August 1, 2018, visit Walmart.com/protection.

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Lisa L Lyt
Verified Reviewer

Debie bourchardt

could you please tell me if and what hours debie bourchardt works in rockport tx at Walmart asap please. thank you

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1 comment
Irene Moore
Shopping Expert

If you need any assistance, you may try to reach out to Walmart Customer Service by phone at (800) 925-6278 or by email at customerservice@walmart.com and provide them with more details regarding your issue. Please note that Walmart Customer Service is available
  • Mon-Fri: 7am - 9pm CST
  • Sat: 9am - 9pm CST
  • Sun: 12pm - 6pm CST

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Frankie C Ayy
Verified Reviewer

I got a hedge clipper as a gift and only have the gift receipt. How do I register it

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1 comment
Ann McDonald
Shopping Expert

Concerning the registration issues it is better to contact Walmart customer service by phone at 800- 925-6278 or by email at customerservice@walmart.com

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Allyson

Are religious break times paid two employees

Are religious prayer break x paid by the employer

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1 comment
Irene Moore
Shopping Expert

Unfortunately, the company does not provide such information on their website. However, you may always try to contact Walmart Customer Service by phone at (800) 925-6278 or by email at customerservice@walmart.com for further assistance. You may also reach out to the Walmart customer support team via their social media networks.

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Maureen E Ppk

I bought a bra and it doesn't fit. Can I return it

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1 comment
Irene Moore
Shopping Expert

According to the Walmart return policy, clothing, shoes, and accessories must be returned within 90 days. Items you purchased from walmart.com can only be returned to a store.
Items can be returned to a store for a refund.
Please note that Items purchased from dealers or resellers and not Walmart.com directly are not eligible for a return, refund, or exchange.
You can use Mobile Express Returns to start your return process. And you may return your product by mail.
Please check out the detailed instruction on how to return your merchandise on walmart.com.

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Richard J Kbb

what do I need to do in order to get my money back

I have tried on numerous times since November last year without any resolution with your customer service representative. They have told me my address wasn't what they have on file...give them my social security and date of birth (nothing)...so I am trying not to take this to another level. This is not a great deal of money for your company to return back...

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1 comment
Irene Moore
Shopping Expert

According to the Walmart return policy, they will exchange, refund or repair your purchased item as long as it meets the following guidelines. Walmart will accept returns within 90 days after purchase. This applies to all products, with a few exceptions, such as the following:
  • Electronics including but not limited to computers, camcorders, digital music players, and GPS units must be returned within 15 days with receipt
  • Airbeds that are not defective must be returned within 15 days and, if used, will only be exchanged for an airbed of equal or greater value
  • Tools of outside use, such as lawn mowers or power washers, must be returned within 30 days with a receipt
  • CDs, DVDs, and video game cartridges follow the 90-day return policy, but must be either defective or returned unopened for a refund or exchange
  • Perennials, trees, and shrubs may be returned within 1 year of purchase with a receipt


Walmart does not require a receipt to facilitate your returns, except for the exceptions mentioned above. Any items may be exchanged. For purchases under $25, you may choose to receive a cash refund instead. For purchases over $25, you may choose a store shopping card for the amount of the purchase. 

If you are having issues with your returns/refunds, you can write to the Walmart corporate office: Walmart 702 SW 8th Street Bentonville, Arkansas 72716-8611 United States. You can also share your experience on Pissed Consumer to get faster response from the company.

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Claudie M

I had $47+ and $5.06 in my savings catcher account and it has now disappeared. How do I get it back.

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1 comment
Irene Moore
Shopping Expert

Many people face with the savings catcher issue. The Walmart support team asks all customers to contact them by email at customerservice@walmart.com. You can also try to reach them by phone at (800) 925-6278 (toll-free) or (877) 294-7880.

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Mary L Bmp

Wal-mart pay

Can you set up a MDHS EBT Card on wal-mart pay? This is SNAP benefits.

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1 comment
Irene Moore
Shopping Expert

According to walmatr.com, Walmart Grocery Pickup is rolling out SNAP EBT payment options. Families are able to use the Supplemental Nutrition Assistance Program benefits to pay via EBT card. The scheme is as follows:
  • Step 1. Make an order. You should order groceries at walmart.com/grocery or using the company mobile application.
  • Step 2. At the checkout. You should choose the EBT Card as the payment method.
  • Step 3. Make the pickup. Swipe EBT card with the Walmart associate as soon as you reach the pickup location.

For further assistance, please contact Walmart Customer Service by phone at (800) 925-6278 or by email at customerservice@walmart.com.

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Michael B Zag

Giftcards

I won some gift cards over my cell phone how do I collect them

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1 comment
Irene Moore
Shopping Expert

According to the Walmart Help section, if you received your gift card with your recent Walmart purchase, it was added to your gifting convenience. There is no balance. If you want to add money to the card and gift it, please follow the instructions below:
  • Visit walmart.com/easygift.
  • Enter the number that is stated on the back of the gift card.
  • Choose the account and checkout.
  • Remove the Gift card from the wrapper.
  • The card is ready for use.

If you still need any assistance, please contact Walmart Customer Service by email at giftcards@walmart.com or by phone at 1-80*-411-7942, Monday-Friday, 7:30 am-5:00 pm Central. This telephone number is for gift card customer support only.

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