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Walmart Questions and Answers

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Question:
Top Question
#15503

plastic bags.

HELP OUR PLANET! GO BACK TO PAPER BAGS. I LIKE THEM BETTER ANYWAY!

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Answer:
by #1775146

According to bloomberg.com, in April 2019, Walmart announced that it would use reusable plastic bags made with recycled plastic fibers at cash registers in all their stores across the United States. Walmart is rolling out 10 new designs available for $0.98 each. The company is going to eliminate plastic bags at stores by 2025.
As stated in edition.cnn.com, Walmart has also been working on cutting emissions from its global supply chain. The company will increase the use of textiles and move towards being 100% powered by renewable energy by 2025.

by #1819793

The Jupiter Walmart started out with the 0.98cent bags, but they have not been seen again. Now the rack is filled with canvas tote bags that cost $5.00! And 3-4 folding bags at $3.98. This store is ALWAYS half full of merchandise; seems they can't ever keep best selling regular items in stock. So I'll believe they'll have the 0.98 bags available daily---when I see it. "Past performance is the best predictor of future behavior".

by #2062886

This is Tina. I have no idea where this information came from!? False. Dont believe everything you read on line

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Question:
#127904

Why do I have a charge on my debit card for a purchase I didn't make?I was changed 151.53 on 05/18/22 that I did not make nor authorize. I did not upload the card number to the website given it's a new card, but is still being charged.

No one has access to my card but me. No one has seen this card but me. It is rarely used.

I need details of this purchase and no.one is able to give me any. Who do I need to talk to?

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Answer:
by #2326979

Don't wait for Walmart to make it right. Call your bank immediately and place a fraud report on the transaction. Your bank will investigate and Walmart will have to prove it is a legitimate charge made by you. The bank will do a "Chargeback" and get your money back. It can take up to 45 days in some cases, so most banks will put the money back into your account early on good faith. Be aware, you will probably have to order a new debit card and cancel the one you have for security reasons. Good Luck!

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Question:
#64566

Do you have my air conditioner cover that was sent to your store instead of my house?I paid shipping cost for two items and only one item was sent to my house. I received the bbq cover but not the air conditioner cover. Evidently my air conditioner cover was sent to your store instead.

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Answer:
by #2004363


You question is rather specific. In order to find out where your air conditioner cover is, contact Walmart customer service. You can reach them by phone at (800) 925-6278.

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Question:
#62979

Do you carry full size box spring.

Need to order one on line bc I don’t think you carry them at your Dexter Missouri store, correct?

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Answer:
by #1986621

Unfortunately, Walmart does not provide any information about if they can carry a full-size box spring at their Dexter Missouri store on the company website. Please contact the Walmart customer care team for assistance. You should be able to reach out to them:
  • via the company's social networks.

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Question:
#62973

I got a tex telling me I won a 1,000 dollar gift card want to know how to pick it up.

Two days a go I got the tex my email was down because my phone broke had to buy a nother one so I was tex not emaild

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Answer:
by #1986622

According to the Walmart help section, potential prize winners should be selected On or about May 10, 2021.
Potential Grand Prize winners should be notified by the Independent Administrator by email and/or phone on or about May 17, 2021.
Grand Prize winners must respond to Notification within 5 business days of the Independent Administrator’s first Notification. All the Grand Prize Winners should be published at corporate.walmart.com/walmart-customer-satisfaction-sweepstakes-winners.

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Question:
#62036

How can I complain about our local Walmart?Today while shopping at 3130 Pontchartrain Dr. Slidell La my wife needed to use the restroom.

She said it was the WORST restroom ever. She had to use the handicapped stall as the others were unusable toilets not flushed. Toilet paper all over the floor. Another problem was the self serve checkouts.

I’m 82 years old and don’t need to be bending over to scan items and then have to put them in the little plastic bags. This will be my last time in that store!!

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Answer:
by #1985292


In order to complain about your local Walmart store you should contact Walmart customer service. They will assist you in any questions. You can reach them by phone at (800) 925-6278.

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Question:
#58655

How do I get my long term employee discount added to my online putchases.

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Answer:
by #1962928

According to Walmart FAQs as long as you are using the same account credentials on the Walmart App, your discount is automatically linked to your Walmart.com account:
  • Open Walmart app and select Walmart Associates.
  • Sign in to register your Associate Discount Card.
  • Find your Walmart Identification Number on your OneWire profile.
  • Input your WIN and card number.

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Question:

When will my order be delivered.

I ordered 20 eyeliner set when will it be delivered

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Answer:
by #1948808

According to the Walmart support section, the company offers the following shipping options:
  • next day;
  • two-day;
  • 3-5 day.

You can track the status of your order at walmart.com/account/trackorder. You will need to enter the email address associated with the order as well as the order number.

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Question:
#50161

How do I contact 'Walmart Pay'.

I am unable to view my past purchase history along with my receipts on my 'Walmart Pay.'

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Answer:
by #1921395

As stated at walmart.com, you should be able to see the purchase history in the Walmart app.
If you have any issues with the purchase history or Walmart Pay, please contact the Walmart customer care team:
  • via the live chat at walmart.com;
  • via the company's social networks;

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Question:

What does a protection plan cover on table and chairs?I wanna order a new kitchen table offline and was wondering what the protection plan covered on it before I order it/

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Answer:
by #1764778

According to Walmart FAQs, the protection plan of general merchandise covers only products used primarily for personal, family, or household purposes. Walmart Protection Plan will cover a mechanical or electrical failure of the covered products. The plan also covers
  • damage due to seam separation;
  • broken hardware and pulls;
  • seam separation of joints and welds;
  • cracks;
  • peeling of veneers;
  • broken hinges, casters, slides, drawer pull/guides or swivels;
  • damaged mechanical elements etc.

You may read the full information at Walmart's terms of use.

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