Grand Valley, Ontario
Not resolved
1 comment

I bought a new swing set, it arrived box open, missing setup instruction manual and nuts and bolts. It was Saturday, walmart customer service told me to contact swing manufacturer even though it is walmart's responsibility to have sold me a new unopened product.

Manufacturer was closed. I tried to post a question asking anyone for a soft copy of the manual, it was rejected. I tried to write a review, bad of course, that was rejected too.

Through all of this, no one even apologized for not selling me a proper new product. Why should I have to waste my time chasing after the manufacturer when I should have been sold a proper product.

Reason of review: Damaged or defective.

Monetary Loss: $226.

Preferred solution: Let the company propose a solution.

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we live in an age of assembly lines. mass production causes less quality.

walmart doesnt make it.

you could have returned it and got an other one... or do what walmart said and call the manufacturer...