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2.5

I ordered a product from Best Price app that is a A/c worth Rs. 29790 on 8th April 2021.

Asking for refund from the very next day. The person who delivered took back the product.

Reason for cancellation was cz I got the reviews that the brand is not good better to buy some other brand I tried cancelling but unfortunately company like Walmart DOESNT HAVE CANCELLATION OPTION and cherry on the cake I called near by store they said they cant help you have to call customer care. I called customer care 8 times I requested for refund and every time they say that you will get the refund in 7 days and your request for cancellation has been sent and filed.

At times when I asked for cancellation confirmation they said that we dont put such things on mail or on msg, we dont even update the status on the app.

I asked them to arrange call back for confirmation to which the executive agreed upon but no call back till now.

Attaching my proofs.

Now we dont have the product nor getting the refund.

Best price is a thief and they dont have people who can actually work.

If you guys cant work and resolve problem of customers please close this fake customer care number and email ID.

I want my refund back asap.

Sangeeta an executive has blocked my number and now I cannot call the customer care.

Product or Service Mentioned: Walmart Customer Care.

Preferred solution: Full refund.

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