When visiting the Shallotte, North Carolina store and placing several items in my cart to purchase, I began to look for an open check-out stand. The three stands that were operated by humans had lines that were very long, so I continued down to the cluster of eight self-check out registers.
Once there I noticed that six of the eight self check-out stands were in use. I then pushed my cart into this area but noticed that the two open stands had hand-written signs that read "credit card only," so I backed up with my cart and decided to wait until one of the other stands opened up.
While backing up, the supervisor of the self check-out area motioned for me to go to one of the open machines with the "credit card only" signs. I told her I was paying in cash and that those machines were out of order for cash.
She told me "They are all credit card only."
I said "You are kidding me, I am paying in cash."
She said "Then you will have to go wait in one of the other lines if you are paying cash."
Again, I said "You are kidding me" and with that I let go of the cart and walked out of the store without buying anything.
During my previous visits to this store, I have always paid cash at the self check-out registers. Today, the less-than-friendly supervisor acted as though this had never happened.
Why should I be penalized for paying cash for my purchases as I have done all of my life?
How much longer will the American public permit such leadership in the retail industry?
Reviewer is in unhappy mood. This person is quite happy with grapes and minneolas and stated that there is a room for improvement of employee attitude and cash policy. Please immediately contact the author of this review to discuss poor customer service of walmart manager. Walmart needs to offer any options to resolve the issue according to poster's claims.
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