Update by user Jan 22, 2014
The Tablet was purchased ONLINE, but the Walmart system showed the location as "Old Town, Maine." The insurance was also purchased ONLINE in conjunction with the purchase.
Original review posted by user Jan 22, 2014
In August 2013, I purchased a Double Power 9" Android tablet with keyboard, USB cable and OTG cable. The Tablet 'locked' and could not be reset to factory state. Upon calling the 'insurer' I was told that a replacement tablet would be sent.
I was sent a Versi ST 7" Android tablet WITHOUT a keyboard and OTG cable. I purchased a lemon and insured the lemon, which upon failure was replaced with an all-together different lime.
The replacement is a smaller size and missing other components. I will place a call to the insurer to ask, "How does a 7" tablet replace a 9" tablet and where is the keyboard and OTG cable?" We purchase insurance to protect ourselves, yet the insurer protects Walmart.
It's time to place Walmart on the 'NO SHOP' list. With size comes arrogance... Find an electronics supplier --- I should say a RELIABLE, RESPONSIBLE electronics supplier.
Product or Service Mentioned: Walmart Replacement.
Monetary Loss: $80.