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After speaking to a rep I requested to speak to customer service supervisor. After being placed on hold for 23 minutes I was told that a supervisor was not available to speak to me.

It was not clear that I needed to make an online purchase the same day I opened the account. I opened the account about 10:00 pm and therfore pretty hard for me to get to the store at that time. I am therefore asking for my $25 refund.

I think the time I was placed on hold was u nreasonable and not very respectful.I think it represented very poor customer service.

I am once again requesting a refund of my $25 as the requirement was not clear to me at the time.

Thank you in advance for your kind consideration.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1595197

I disagree with you Anonymous. Wal-Mart employees love reading this website and Laughing Their A$$e$ off at all of the stories.

Anonymous
#1586321

Walmart most likely Does Not read this website, and so Walmart Will Not see your request.

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