Recently I have been experiencing bad customer service with the retail stores in teh local area. The door greeter are not doing there jobs.
Such as doing whatever they please. Not all but some. But when you go to report it to management the manager side with the employess and think that their empoyees are saints and they never do anything wrong. This world has turned against putting the customer first.
My recent experiences have been the employees first and the customer last. I have recently seen a person at a retail store in my area that I try to avoid because that person is a total nusence and cause trouble everytime I see this person.
Now I am totally suppose to avoid this person but this person does nto have to avoid me. Because this perosn is the saint of the front half of the store.
She can roam the store, do shopping and whatever she darn well pleases. Now you know darn well many of us would have already been fired over this. But managment is allowing it and allowing these people to steal behind close doors. Managment needs to take refresher courses on how to treat employees and stop playing favorites with there employees.
Whatever happened to the customer is always right. Now it is the customer is always wrong.
I deal with it every day at my local area retail stores. What if any can be done about this.
Product or Service Mentioned: Walmart Manager.