I called the Walmart in The Villages, Florida about a gift that I received through the mail. I have a receipt but it is more than 15 days from the original purchase.
The Store Manager was very rude, didn't seem to be compassionate about the cost spent, and basically hung up on me. Apparently she isn't having a good day. She denied giving me any further contacts to go up the chain of command.
When I called back the telephone operator put me on hold for twenty minutes, I then hung up and called back. Again, she put me on hold and never came back.
Monetary Loss: $190.