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My daughter could not get a gift card so she could get a different item with the merchandise she needed to return, all items had the tag still attached and was within a week of being purchased from the store. Her little boy did not need another size he already had got the same of the merchandise for his birthday all she needed to do was get different items in replace of the item she was returning.
The lady (Marzetta) had an attitude and just did not want to give her a gift card, I am a very pissed customer, and do not even want to return to that store , we were getting cash back or was not even asking for cash, we just wanted a different item .
She was very unfair and didn't want to even hear what we had to say, I have returned things before and was able to get a gift card, the items we were returning were just like they had left the store with tags attached she was just a very rude employee and I do not want to shop there again simply because of how we were treated . That walmart has lost mine, Mydaughters , my family's, and several of our friends business that has said they will not return there because of her treatment !!!
Location: Dadeville, Alabama