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Walmart

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What is your customer experience with Walmart?

Walmart Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Walmart has 2.4 star rating based on 7287 customer reviews. Consumers are mostly dissatisfied.

  • 28% of users would likely recommend Walmart to a friend or colleague.

  • Rating Distribution
  • Pros: Prices, Convenient, Good prices.
    Cons: Customer service, Poor customer service, Service.

View full overview ›

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Top Walmart Reviews

Positive Review

"Walmart plus membership"

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How do I reactivate my Walmart Plus membership on the app by using email or phone number but not both and without using sheer ID verification, please? Thank...

Critical Review

"Discriminatory over the disabled and handicapped"

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The Walmart in my local town, never has any motorized carts working or available to the disabled and handicapped customers. They never have them repaired or...

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Happy F Aes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Walmart plus membership

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

How do I reactivate my Walmart Plus membership on the app by using email or phone number but not both and without using sheer ID verification, please? Thank you, and have a great weekend, and God bless you.

View full review
Loss:
$999999
Pros:
  • Cheaper
Cons:
  • Always changing their security systems
  • Rude employees that lie

Preferred solution: Full refund

User's recommendation: Nothing.

Featured
Letticia Ktx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Burleson-Joshua, Texas

Walmart in Burleson messed my car up!

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Walmart in Burleson messed my car up!
Explore video interviews
Updated by user Nov 20, 2019

No the claims department acted like I was a liar!

Original review Nov 20, 2019
I had my oil changed and they put my oil filter in wrong, my engine light came on it was running rough and had lower power than normal. I went back to the store it was done at in burleson and the supervisor of the service department knew exactly what was wrong he said they placed the oil filter in wrong so he placed it back in right.

Engine light went off quit running so rough but I now have a ticking and a clatter in my motor on top and a tapping on the lower part of the motor . Made a claim I did everything they said to do took pictures of my motor with oil on it after they cleaned it off . The claims department denied it being there fault. Which is a lie!

So now I have to hire a lawyer to take care of something that should have been resolved without one.

I am not happy at all the claims lady acted like I was a liar! I am a hard working Christian woman who trusted Walmart to do a simple task and ended up needed a new motor some one is going to pay for this and it is not going to be me!
View full review
Loss:
$9700
Pros:
  • Non
Cons:
  • Im not being accomodated for walmarts mess up
Reason of review:
Damaged or defective
446 comments
Guest

I went in for an oil change and came out with NO brakes.. costing me Over $500.00 and they insist.

i Came in with a brake line leak. If I had had a leak like they say I would not have had any brakes. Then they tried to tell me it was the company who had put on my new tires that caused it.

REALLY Guess what YOUR that company too. Never Never go to Walmart for anything LIARS and thieves.

Guest
reply icon Replying to comment of Guest-1993097

So sorry to hear about your experience.

Guest

I am so heart broken by this reviewer's page. This reviewer needs love and support not hate and arrogance coming from a dangerous and violent internet troll.

My heart and soul goes out to those who have had to deal with her. Let's hope that this chase ends this internet troll into prison for life!

Guest

Youtube has been informed about fake kevin richards profiles. This is the same person leaving all of the hate and arrogant comments. This person needs to be banned.

Eric Kzw
reply icon Replying to comment of Guest-1943844

They are telling the truth.

Guest

Why would anyone trust their car to Walmart?

Guest

Take this down already

Guest

Walmart is terrible they just take take take! When they mess up they don’t want to do anything about it! I am going to have to take them to court my car now is in shop !

Guest
reply icon Replying to comment of Guest-1919503

This is Brigitte. Ur.

Lying and fabricating.

U are a loser. When are u going to admit this?

Guest

I have no idea what these comments are going on about.

Guest
reply icon Replying to comment of Guest-1919178

It's about calling out and confronting a troll name "Brigitte." She is a very dangerous and violent person onto here. She made people's life a living h..

Guest
reply icon Replying to comment of Guest-1919494

wonder how many of u jerks paid your membership to ride the internet trolley

Guest

To: Brigitte. Now you're using your ex name, James Dover through this.

We all know that your the same person stating the same bs.

We all know that your ex actually has plenty of evidence onto you for the type of person you are. All you're doing is trolling and being the same mean and nasty, dangerous and violent person you are!

Guest
reply icon Replying to comment of Guest-1916731

look stupid dis here is James dover and im not her ex im fixing to marry her and u creeps better watch it.

Guest
reply icon Replying to comment of Guest-1916731

not her ex u idiot, we are getting married sept 12. I is James dover

Guest
reply icon Replying to comment of Guest-1917129

dat is correct

Guest
reply icon Replying to comment of Guest-1917129

most be an echo in here

Andre L Pvo

455 comments she's managed to cause people to respond to her? She is a smart bully. Isn't this about Walmart?

Guest
reply icon Replying to comment of Andre L Pvo

de *** with Walmart, I is brigette and u aint no cop.

Guest
reply icon Replying to comment of Andre L Pvo

that's right, im a smart bully

View more comments (445)
Anonymous
map-marker Milford, Pennsylvania

NEVER EVER AGAIN- If item sold by "Tasharina Corp" stay far AWAY! Walmart reveiw

Not only did it take 26 days to receive, the "night vision binoculars" were cheap cheezy with a little flashlight! No night vision capability AT ALL. Then I received the ladies black shirt.... it is the crapiest, see-through, wouldn't even use it to wipe bird *** off of my windshield garbage I have ever touched.

Return: HAAAA!!!! NOPE! These bastards have this so locked down. When you think you are ordering from Walmart with the typical, return to store or send back you get a BIG SURPRISE. Firstly you have to find the "return" policy on THOSE ITEMS on your receipt. Then you have to read some fine print that says you must get an RMA from Tasharina Corp., HOWEVER... THERE IS NO CONTACT INFO. When you finally get to the "about us" tab there is an email address. REMEMBER: YOU ONLY HAVE 30 DAYS AND IT TOOK 26 DAYS TO GET THE GARBAGE!

EVEN BETTER: In order to return you MUST send with original packaging, (which is a white garbage bag) with RMA #... and YOU MUST PAY SHIPPING AND INSURANCE!

BWHAAAHAAAHAAAAAAA!!!!! SERIOUSLY??????? OMG Never EVER EVER AGAIN WALMART.... NEVER AGAIN....

View full review
Reason of review:
Not as described/ advertised
237 comments
Andre L Pvo

I don’t hate Walmart. I don’t buy anything unless it says “made by Walmart “ and “return to Walmart.” everything else is a risk.

Always check the reviews. It’s a must.

I just bought a case for my iPhone from a Walmart re-seller and after reading the reviews I jumped on it and for only $16.00 I got a perfect fit case. I learned my lesson with the system.

Guest
reply icon Replying to comment of Andre L Pvo

walmart in liberty, tx is a low down store . sorry, cop calling nosy body customers

Kelli C Eto

Agreed, Walmart socks now. They don't care about their customers. Only care to take their money.

Guest

Just wanted to inform everyone about the troll/monster into the comment section. She's a well known racist and a well known disturbing violent criminal mastermind.

She's been into the run for 20 years or more. Please contact this website to block her accounts. The more accounts of her that are blocked. The more we are able to arrest her and put her onto death row.

If anybody has any leads. Please call the cops.

Guest
reply icon Replying to comment of Guest-2296441

james dover here just go ahead and report me i dare u

Guest
reply icon Replying to comment of Guest-2305304

Nobody is lying. Everybody is calling you out for who you are.

And everybody knows your identity. Danielle Chase.

Meshach Oug
reply icon Replying to comment of Guest-2305304

He won't.

Guest
reply icon Replying to comment of Guest-2305304

o shutup chicken man

Erin is a liar
reply icon Replying to comment of Guest-2296441

Okay

Tykerria Nxq
reply icon Replying to comment of Guest-2296441

He is

Stacy B Cji

I fully understand exactly what you're saying. Walmart is farming out.

Sales to fly by night merchants they sell refurbished used and other damaged items. You don't know what you're going to need until it gets there. Takes a long time to get there. Can't hardly get a refund.

That's a lot of things that Walmart has done in the past few years. That's really disappointing to me Since Walmart is portraying a trust us atmosphere but allowing companies to use their logo to sell inferior merchandise

Andre L Pvo
reply icon Replying to comment of Stacy B Cji

Buy from Walmart and stay away from the resellers and this is a must: read the reviews if most reviews have 1 2 or 3 stars. Stay away and don’t purchase from overseas resellers.

It could take a month before you receive it and returning any item is cheaper to just throw the item away instead of waiting for a year or never receive a refund. I learned my lesson.

Guest

Some people are so poor that they are willing to put up with all of the disrespect and b.s. from Wal-Mart just to save a few dollars.

Guest
reply icon Replying to comment of Guest-2220787

not my fault they keep raising prices

Guest
reply icon Replying to comment of Guest-2234927

Yes it is your fault because you're a cheapskate. Usually the black n...are

Guest
reply icon Replying to comment of Guest-2341131

Really? You're showing everybody who you are. So much hate and arrogance

Meshach Oug
reply icon Replying to comment of Guest-2341131

Well said.

Guest
reply icon Replying to comment of Guest-2220787

I don’t think it is a question of disrespect. Everyone has a choice.

If a Kroger and Walmart are side by side, and let’s say an order is $30 more at Kroger, the Walmart shopper will choose to stand in line as they should.

No one is forcing the Walmart shopper to endure long waits. They can leave at any time.

Guest
reply icon Replying to comment of Guest-2240493

Well. Clearly nobody is going to wait forever. And you sound dumb and uneducated for thinking and saying that.

Guest
reply icon Replying to comment of Guest-2220787

They are not all poor but they are all cheapskates.

View more comments (236)
Resolved
Quellington B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Walmart & 6ave Tied Up $1,241.19

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Updated by user Jul 23, 2025

I contacted the BBB. They reached out to walmart, provoking the ACTUAL escalation team to call me.

They investigated the slew of CSRs I reported, applogized and officially reimbursed me $250, which I graciously accepted. Way to go Angela from wal*mart's escalation team for being the only person at Wal*mart to do anything about this problem.

Updated by user Jul 23, 2025

Company fixed the issue and I have been provided with settlement agreement. I contacted the BBB.

They reached out to walmart, provoking the ACTUAL escalation team to call me.

They investigated ghe team of people I reported, applogized and officialy reimbursed me $250, which I graciously accepted. Way to go Angela from wal*mart's escalation team for being the only person at Wal*mart to do anything about this problem.

Updated by user Jul 14, 2025

I called walmart ethics this morning. Said for my inquirey I would need to call ine if these 2 numbers.

Corporate- 1479273****Escalation team -1844422**** I called them both. Both of these numbers are exactly the same as the regular walmart customer service number which ends up sending me to an office in the phillipines where I reach the same unhelpful reps, who don't have any notes. I explained the situation again, and they tell me its 6aves fault and that they canceled the order and put the 1241.19 on hold. So Now I have a bank initiated recorded 3 way phone call between my bank and walmarts manager Jay some where in the Philippines.

The bank blames wal mart, wal madt blames 6ave, and 6ave blames wal mart and no one will honor anything or give me any help.I am not able to ourchase the Camera at the promised retained price that was on sale, and they will ot ship it in time for my videography project on Wednesday, which I have to cancel now.I have determined Wal Mart to be unaccountable, liara and incompetent all around. I will no longer give them my business to wal mart.

I suggest others stop doing the same because they hAve so much power they dint have to care and theres nothing any one can do a out it. Stop out sourcing jobs to people who don't care about us, and have no consequence for misleading, tying up funds, fraud and wasting our time.

Updated by user Jul 14, 2025

6AVE E-mailed me with no concern for my plight, and appears to blame wal mart entirely, with out any indication that wal mart reached out to them on my behalf. The email adds to the insult.

Updated by user Jul 14, 2025

As of 12 am Mon Jul 14th 2025, the fundsof $1241.19 have been returned to my account. Unfortunately, it was not in time.

I have endured major stress over this. Thanks to my bank for stepping in. Walmart and 6ave have not reached out to me. I see no indication of being able to purchase the camera for the sale price I initially ourchased it for, or achieve the same delivery date which was crucial to getting the project done.

I am not sure how they intend to uphold that promise, but I will give them tomorrow, since its monday to take my conplaint seriously. I don't believe we should allow a world to exist where our money is controlled by any one but our selves, that what is promised to us is given to us, and that they will be accountable for our lost time, opportunities, and displaced trust. If they held my money for 3 days, they should reimburse me for the losses acrued. If you think it's petty, thats fine, but I let my money work for me.

So if its held up 3 days some where, It better be pay6ing me a dividend. Time is money and walmart cost me a ton of it.

Updated by user Jul 13, 2025

Walmart promised to retain the sales price and delivery date of camera, and that too was a lie. I was told the Merchant would reach out The merchant has not repsonded at all.

No actual customer service was provided to me at all what so ever durring this entire process and this is how ANYONE would be treated.last one of them are paid to report to people that do know how to do it, and they chose not to report. Walmart has cost me the project by tying up $1241.19 and not fulfilling the promise of of sending me the email the bank asked for to release the funds.

Updated by user Jul 12, 2025

The customer service team continues to inult me and be unhelpful. They did not send the e-mail at all, and now my 1241.19 is permanently locked all wekeend cause the bank is closed.

I am not able to purchase Camera else where because of this. I got an email simply stating "I should have recieved a cancellation notice" showing there is zero competence in the customer service of wal mart.

Original review Jul 12, 2025
Last night, I placed a camera order through Walmart.com from their marketplace seller, 6ave, during a limited-time deal. I needed the item urgently, and Walmart promised fast delivery.
The order was canceled immediately, and I tried two more times all canceled.

But after one of those attempts, my card was charged $1,241.19, and although the charge was reversed, the reversal triggered a hold with my bank. That money is now unavailable, and Ive been unable to purchase the camera elsewhere.
I called Walmart support multiple times. No one documented anything, so I had to re-explain the situation over and over. One manager, Armughan, promised me a significant discount, said the money would be released within minutes, and I could re-order.

None of that happened. No record of it exists yet I received an email asking me to rate the interaction.
Today, I spoke with another manager, Jay, and we did a 3-way call with my bank. My bank told Jay that they just need an email from Walmart stating they dont intend to collect the funds and they need it by 3 PM today or the hold will stay in place all weekend.
As of writing this, I have 1 hour left and the email still hasnt arrived.
Walmart blames 6aves automated fraud system for triggering the cancellations and payment issue. 6ave hasnt responded.

Walmart says they cant do anything. Meanwhile, Im stuck with no camera and no access to $1,241.19.
To make up for it, they offered me a $25 coupon for a $45 purchase which is beyond insulting.
This is the definition of corporate irresponsibility: no product, tied-up money, broken promises, and no urgency to fix their mistake.

If youre thinking of ordering through Walmart especially from one of their marketplace sellers think twice. You may end up just like me: locked out of your own money, scrambling for help, and getting nothing in return.
View full review
Loss:
$1241
Pros:
  • Good prices
Cons:
  • Risk of losing money
  • 3rd party sellers
  • Poor customer service

Preferred solution: Price reduction

13 comments
Guest

YAWNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN

Guest

This is wrong. Wal mart needs to address this, make amends to this poor guy, take accountability, and revise their policy to avoid a recurrence of these types of situations.

Guest

Many companies lose business over poor customer service. Don’t lose track of this because if you do, you may not get your money back! Seen to many vendors pull weird things over on people…

Guest
reply icon Replying to comment of Guest-2718115

I appreciate that support. am on them like a hawk.

Guest

This kinda seems like a growing trend with large retailers. They shouldn’t use third parties that could be sketchy.

Also the hold on your Account adds insult to injury. I’ll make sure never to buy anything that expensive from Walmart from now on

Guest

The only one irresponsible was you ordering a $1200+ item online, not only from Walmart, but from a third party on their Marketplace.

Guest
reply icon Replying to comment of Guest-2717977

Feel better trying to make my bad day worse? Like I'm not going through a lot of grief over this and now being shamed for it?

I will NEVER accept that I did anything wrong here. Any one who thinks the consumer is the bad guy for trusting a reputable company is not a serious source of opinion.

Guest
reply icon Replying to comment of Guest-2717977

Literally everyone buys expensive items online there is absolutely no reason this should have happened to this person and the fact that you defend the organization is absurd. Walmart was the issue, not the third party seller.

Their “security system” is the issue and this has happened to many people.

Everyone’s bank has their money under control we don’t need Walmart automatically flagging things for inconsequential reasons and then having no way to remedy the problem. Benefits no one, not the customer, not the company.

Guest
reply icon Replying to comment of Guest-2717994

No one is defending the company. The implication is they are garbage and OP went a step further and bought off a third-party seller in their marketplace.

Guest
reply icon Replying to comment of Guest-2718044

Walmart is the "reputable" company that supported the 3rd party vendor. Walmart is the company that didn't email the bank to release the hold, despite the bank telling them there was a time limit.

Wal mart is the company that had zero notes per 3 seperate calls. Walmart is the company that facilitated the fuakty systems, and allowed for money to be taken even though they intended to cancel it. In no way shape or form is any one wrong but wal mart and the third party seller. You may have your opinions, but they are founded soley looking for a problem in the victim.

You're shaming the victim. Its disgusting. We should live in a world where we can trust a multi billion dollar corporation not to play with people's money.

You're calling people fools for trying to live in a society we can trust. Youre acting better than every one else when you should consider your own actions isntead.

Guest
reply icon Replying to comment of Guest-2717994

The issue is most certainly the third party seller. They own, posted, sold, then canceled the order.

If you think tying up $1200 by taking a chance on a product not in Walmart’s possession is smart, have at it. Walmart’s reputation is bad enough when they are in charge of order fulfillment.

Guest
reply icon Replying to comment of Guest-2718045

So next time something horrible happens to you, don't ask for help. You deserve it, its some how you're fault for being irresponsible.

Guest
reply icon Replying to comment of Guest-2718045

Walmart is a large company that should do its part with doing business with vendors that adhere to good business practices and deliver a high level of quality in terms of supplied goods and services. It’s not like the OP was on Temu or some other shady site spending money.

There is no good purpose for shaming or blaming the victim when they OF COURSE didn’t ask for this. Grow up.

View more comments (12)
Resolved
lolllllll e

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Ksensow@***.edu

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Walmart - Ksensow@***.edu
Walmart - Ksensow@***.edu - Image 2
Updated by user Nov 09, 2025

Company fixed the issue and I have been provided with settlement agreement.

Original review Oct 30, 2025

Hello Walmart, I have purchased two Hobby NHL Star Card packs, and I understand I cannot refund them, but you guys need to do a better job at shuffling these, I got two of the same cards from this pack, expecting something different, cause I was satisfied with the first pack I have bought.

View full review
Loss:
$24
Cons:
  • Card selection

Preferred solution: a free NHL Card pack that is different from the one I received

2 comments
Latessa Dyj

You are NOT entitled to a free pack. If you cannot afford to collect cards then don't.

lolllllll e
reply icon Replying to comment of Latessa Dyj

you didnt read my post I said I had a duplicated set of cards but than I realized i bought the complete pack twice on accident which is on my dumb *** part for not reading lol

View more comments (1)
Anonymous
map-marker New York, New York

Had to replace eyeglass lenses 3 times in 12 months, even after paying for upgraded lenses

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Walmart - Had to replace eyeglass lenses 3 times in 12 months, even after paying for...

I had a horrible experience after purchaseing prescription eyeglasses from Walmart Optical. I ended up spending over $700, ordering all the extra upgrades, scratch guard, anti-glare, blue light protection, etc.

like I normally do. I also bought a warranty for replacement in case anything happened to them within the first year. In the 25 years I've worn glasses, I NEVER had to take a pair of glasses back because of scratching. I'm meticulous about caring for my glasses.

It's now a year later and I needed to get BOTH LENSES REPLACED THREE TIMES because they scratched so badly. It almost seems like they didnt even bother putting scratch resistant coating on them because of the warranty. The last time I went in, the optician agreed my lenses were badly scratched but said the warranty had run out a couple days prior. I had just gotten the lenses replaced about a month before that!

And each time I had to get them replaced, I went without my glasses for over a week. I will absolutely never buy glasses from Walmart optical again.

The QUALITY IS TERRIBLE even with all the lens upgrades. Previously I have purchased very inexpensive glasses online and they were much, much better quality than the ones I purchased from Walmart Optical at a significantly higher price.

View full review

User's recommendation: Do not buy glasses at Walmart Optical

2 comments
Guest

Looks like you are using sandpaper to clean them. Be more careful with your glasses and they won't look like that, they are obviously being abused.

Guest

You sound like a brat. Things happen, grow up.

View more comments (1)
Kimberly S Bmg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to use my walmart+ account

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Unable to use my walmart+ account
Updated by user Oct 20, 2025

Just don't deal with them. They have no CS.

Original review Oct 05, 2025

I've been unable to make any purchases on my walmart+ account - for weeks. I'm asked for my phone number and I'm told that it is already in use.

I've spoken with someone from CS who said they would take care of the issue but I've not heard back from them, or anyone.

I want this issue to be taken care of and made right. I paid for a service and I want to be able to use it.

View full review
Cons:
  • No one seems to know how to help in any situation

Preferred solution: I want my phone number put on my account so I can use my account.

User's recommendation: There is no CS at Walmart

Resolved
Mitzi E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Lied to by 5 different agents about my order

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Updated by user Aug 25, 2025

To the moron I don't have to pay anything. I have an attorney stupid.

And Osha is the people to call and my attorney is on top of that. Ain't no business going to take my money and not deliver my order and keep it. Idc who it is and Walmart is way out of their limits on this one. I have all the proof I need.

And all the agents and managers lying to me and the last manager told me so. I will get my money back and then some. Comment all you won't i will not engage in anymore of your weak kneed comments.

My mama taught me not to play with trash. Be blessed...a MORON

Original review Aug 24, 2025
I placed a order on August 23rd. Never received my order nor have they initiated a refund after telling me the driver took off with my food.

Five different agents have told me my refund has been issued and processed and manager I just spoke to said it has not I have every conversation recorded. Five different agents online recorded lying telling me my refund was processed when it was not. They told me driver took off with my food but refuse to give my money back so I've contacted my attorney and he filing against them for fraud cause I have them recorded saying my good was stolen but the refuse to give my money back. The Walmart on Chapman hwy is a joke.

And management allows drivers to steal your orders and does nothing about it. Like I said I have all the conversations recorded. So then admitting to me my order was stolen and then not give my money back that is fraud and I'm not going to stop until extra single person that lied to me is fired. I have names, dates, and time and recordings.

Walmart does not need to allow the driver's to steal our orders and still keep consumer money.

That is fraud and I'm going to prosecute to the fullest extent of the law. Every one is the agents and managers will be fired s well for lying to me
View full review
Loss:
$64
Cons:
  • Will keep your money and your order they are liars and thieves

Preferred solution: Full refund

User's recommendation: Don't use Walmart

9 comments
Sherolyn Zsb

With such poor English, you have NO RIGHT to insult anyone.

Guest

They took care of the problem. They did more than their share.

They was very helpful this time. The one supervisor Mahamad however, was the most rudest, arrogant, uncaring one out of them all. No communication skills or any work ethic and definitely no integrity. But Walmart in general gave that I was owed.

Thank u Walmart for doing right things... And can someone please get this moron off my review?

Makes it look extremely nasty. Thanks

Guest

Thank you Walmart for making things right.. Appreciate that and what you all did as well.. God bless u And the moron comments

Guest
reply icon Replying to comment of Guest-2738057

If they fixed your situation you need to edit your post as “Resolved”.

Mitzi E

Lol. Well idk did you ever stop and think maybe I don't have a way?

Ya probably not you don't seem to bright. Be blessed

Guest
reply icon Replying to comment of Mitzi E

It’s “too” bright. As in “People who passively-aggressively say ‘be blessed’ come across as TOO hood”.

If you’re going to TRY to insult someone’s intelligence, at least use proper grammar. Put your third grade English book away and go get your GED.

Bizzz M .
reply icon Replying to comment of Guest-2736274

Want to focus on all your English mistakes you from bashing them.

Latessa Dyj
reply icon Replying to comment of Mitzi E

Your English is poor. It is YOU who is not bright.

Guest

So you're mad at yourself for not just driving to the store and picking up your junk?

View more comments (8)
Tara C Fqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Safety security concern

Walmart - Safety security concern

On 08/24 at around 10pm I was at the 7 mile Livonia location. I came out to my car and found someone had egged my windshield and one happened to crack and break my windshield.

I made a police report #25-3**** with Officer Vines. I am very disappointed in walmarts security. They showed me the cameras and having one camera look into the parking lot is unacceptable and extremely unsafe. I was not able to see anything and now I am left to pay for all damages.

If walmart had cameras to secure their customers while they shopped I could have pressed charges and taken them to court. I do not feel like it's very fair to any of your customers that they can not go to shop and feel safe. Thankfully it was just a egg and not me being robbed because they wouldn't be able to even help me. I'm very disappointed in this very successful corporation to see how little they care about us as customers.

You wouldnt have anything without us consumers and this is how we get treated. I truly feel like walmart should be held responsible for my windshield replacement since Im not able to go after who did it.

Looking forward to hearing back and this being made right. Thank you

View full review
Loss:
$280

Preferred solution: Full refund

2 comments
Guest

All retailers that have cameras do so to protect their assets. Period. And no egg ever cracked a windshield but nice try.

Sherolyn Zsb
reply icon Replying to comment of Guest-2752485

Exactly. This liar's windshield was probably broken before. He or she probably placed the egg there himself or herself .

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Resolved
Midnyson J

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Verified Reviewer
| map-marker Orlando, Florida

Resolved: I wanna speed up my delivery order number 200014*-***50740

Walmart - I wanna speed up my delivery order number 200014*-***50740
Updated by user Nov 09, 2025

Company fixed the issue and I have been provided with product or service ordered. The first step I sand a email of where my order number.

Original review Oct 25, 2025

Hi, I ordered the NEON Butane Fuel 11X 300ml (Order #200014*-***50740), and its currently showing delivery in 5 days. I urgently need it within 3 days.

Is there any way to expedite shipping, switch to a faster carrier, or enable a local store pickup? Id really appreciate your help in getting this delivered sooner.

View full review
Jessie B Iws

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Waterville, Maine

I NEED MY REFUND WALMART!

I NEED MY REFUND WALMART!
I NEED MY REFUND WALMART! - Image 2

I have been a Walmart Plus member for the past couple of years. I have been waiting on a refund since July 22nd of this year.

It is August, and it's been almost a month, and no refund. Walmart says their return policy for online orders is easy and you can do your returns from home for free. I have never had an order eligible for any returns at home, and they are supposed to pick it up from you, so that's not true. (I called Walmart.com because I had two dresses that didn't fit.) They told me to bring them into the store, and they would return them and do the refund.

I explained to the store that my card was compromised and it couldn't go on the same card. The Walmart store told me I had to call Walmart.com to get the refund. The clerk argued with me at the store and said if your card is shut down, it transfers onto the new card. No, it doesn't; I talked to my bank!

She was a know-it-all arguing with me. I asked her to call RCU. She said she wouldn't do it because RCU stole money from her. (I am disabled without a car.) It is hard for me to even get to the store, and I had to spend hours there, and no refund.

I have spent several hours on the phone since July 22nd of this year when the refund was initiated from Walmart.com onto my old card. Each and every time I talk to somebody new for hours on the phone, I give them the new card number. My last four digits of my order number. Oof, my order number, they told me that it'll go on the new card and that I will receive an email when it is in process.

I finally received an email yesterday that says the majority is going onto an old gift card that I do not have and that the remainder is going onto my old card that was compromised. I need my refund Walmart and a gift card or free Walmart+ for a few years for all my time wasted! Super pissed and stressed that I have to go through this for almost a month, and each and every time for the last few years when something doesn't work out and needs to be refunded. (Why do I have to keep going through this major hassle between the store and Walmart.com just to get a refund?

If this doesn't get resolved, I'm going to Target or another store. This is ridiculous for me and all the Walmart customers that spend millions a year with your stores and online.

View full review
Loss:
$32
Pros:
  • Most prices are good
Cons:
  • Long checkout lines
  • Do not rotate stock
  • Untrained employees

Preferred solution: A full refund on my current card, A gift card for all the wasted hours I've spent between the store and.com for my time and hassles or free Walmart+ for a few months

User's recommendation: Do not buy from walmart.com if you want a refund!

2 comments
Latessa Dyj

You are NOT entitled to anything free. If you cannot afford something do without.

Latessa Dyj

Youn are NOT entitled to a gift card. If you cannot afford something, do without.

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Mitzi E

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Verified Reviewer

Stolen money and food

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Updated by user Aug 24, 2025

So here or is 24 hours later still no order or refund. And the manager told me the driver took off with my food something about a picture inside his car, but told me they have already processed my refund.

They all lied and said save thing and I have every single phone call and chats Going to tell me driver took off with my order but keep my money?? Not happening. I'm calling OSHA as well and let them go in and inspect all the food.. That won't go too well for them..

They are committing fraud ppl. Document everything with Walmart. Phone calls, chats, orders, amounts. Cause is your don't they will get you..

To not have my order I paid for it my money, that's deceptive business. I have 5 kids here that wants their groceries.. Do you think Walmart cares? They tell you you just have to wait blah blah blah or lie and tell you they have took care of the problem..

Always write down names. But even if you don't the system shows everything. I wish I could play these for you and your could here the agents and managers lying through their teeth. It's unacceptable!!

Do we trust people like this with our money? Especially when we're have kids in the home?

I'm going to Don Dare too. I'm not stopping until something changes at that store and with management

Original review updated Aug 24, 2025
I placed an order on August 23rd, 2025. I never received my order and talked to five different agents who told me my driver stole my order and I was getting a refund.

The manager I just spoke to told me there haven't been any refunds issued. So I've been lied to five times and I have everything recorded. My attorney is filing for fraud. They admitted the driver took my order but still haven't refunded my money.

That is fraud and I'm filing a police report as well. I have the names of every person and the recordings where they promised me a refund but never did. That's misleading to a consumer. I will have everyone that lied to me fired.

And the manager telling me I have to wait 10 days after telling me my order was stolen by the driverhow dumb is that? And for the dumb comment. If I had a way I would have;;! Disabled and can't walk.

Does that answer your question??? Lmg your ppl work there lol? Store and employees and managers all suck!! Period.

To keep a order and money. I'd take up for them too
View full review
Loss:
$64
Cons:
  • Will lie to you and allow drivers to take your order and still not refund you

Preferred solution: Full refund

User's recommendation: Do not use Walmart!!! Especially the one on Chapman hwy

11 comments
Latessa Dyj

Once again, you are using the word "dumb" when your English is poor.

Guest

Are you talking to the store or walmart.com, cause no one at store level can do anything except tell you to call 1-800-walmart. Then all you have to do is tell them that you never recieved your order and they refund you, which could take 5-10 business days to go back into your account.

Guest

For whoever left that stupid comment don't know consumers rights very much or anything else apparently. And I don't have to go file anything stupid.

And if you would pay 64 dollars for a order and never receive it you be upset too espresso m especially when kids are waiting and if you think for one minute Walmart will get away with this your the moron. I'm not one to sit back and allow anyone to take my money and the *** I've been through with that store this is jus the tip of the iceberg. Comment all you you want maybe one day you will have a life order than on here starting drama and chaos.

I will not engage or waist anymore energy on someone like you. Be blessed

Guest
reply icon Replying to comment of Guest-2736262

You have 10 grammar/spelling errors in your comment. You should watch who you call stupid.

Speaking of stupid, you most certainly will be paying that filing fee. YOU are the one who said you have an attorney to pursue this issue.

If you try to fight this, that filing fee is your responsibility to have your case heard in court. You really don’t seem very smart.

Latessa Dyj
reply icon Replying to comment of Guest-2737040

She has no attorney. She says that to every company.

Guest
reply icon Replying to comment of Guest-2736262

According to what you wrote on your other complaint about this same topic, you don't have a car or even a ride. You can't get a ride to even get anything accomplished, so you are basically just flapping your uneducated gums in the wind.

Latessa Dyj
reply icon Replying to comment of Guest-2736262

The only STUPID person here is you. But at least you are not ASSuming discrimination here.

You need to work on your Englilsh before callling someone stupid.

Being upset and ASHAMED of your disability does not give you the right to lash out at others. You are a LIAR, Your parents need to use the whip on you for lying.

Latessa Dyj
reply icon Replying to comment of Guest-2736262

You do have to file things STUPID, and stop talking about what you do to your own granny to satisfy yourself.

Bizzz M .

I hate it when people threaten to hire attorneys. They are just making empty threats.

Face it an attorney will cost more than what you lost.

They have bigger cases that will get them not only a win but more money. No one is going to take your case.

Guest

You will need to pay a filing fee of $140 plus $20 summons delivery to small claims court in your county. Also your county’s Health Department inspects all establishments that sell/store or serve food. Not OSHA moron.

Guest

This just happened yesterday. By your own admission, you were told it takes 10 days to refund.

Your imaginary attorney is not filing a fraud case as this would be a civil matter. No one is getting fired. You caused this mess by not offering a tip for the Spark driver who would be the 3rd party delivery service.

Be patient and if you don't get your refund in 10 days, dispute with your bank. I bet the reps tried to reason with you and you over-talked all 5 of them.

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Lenny C Dqv

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Verified Reviewer
| map-marker Melbourne, Florida

Discriminatory and bullying behavior

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Walmart - Discriminatory and bullying behavior

This is regarding the location at 3550 s Babcock st, Melbourne FL 32901

(Yarlagaddas recent review on google maps is totally correct!)

(I am a disabled individual they are treating this way)

Doors were locked at 1044! Was trying to buy a few items real quick.

I do everything on time and this manager lady (Hispanic with glasses) who I am attaching a photo of below comes up to me speaking very aggressively at 1051, telling me they close in 5 minutes. I said OK. Then she comes back at 1053, only two minutes later. To tell me the same thing!!

WTF! Why are they only picking on me. I told her Im grabbing my last item but you keep bothering me. I go to pay ON TIME BEFORE 11, and a kind lady named Judy was helping me.

The eggs were cracked and Judy told me to go swap them out. I told Judy that if I went back to swap the legs out, the evil manager b$tch would start barking at me. Just tried to politely explain the situation to her, and sue ignored Judy like if Judy was an animal or somethinf. That is not how you treat an Older woman!

You should respect your elders . The manager lady started barking at me again, and I told her in Spanish that her own coworker said that to go swap the eggs out. It was like 1058 and she wouldnt let me. They can check the cameras and see that everything Im saying is true !

Judy told me to contact corporate. She also told me that they wouldnt let her take her lunch on time today.

Original: They rush paying customers out early like farm animals.

Will take my business back to Publix. Little gremlin behavior ye

View full review
Loss:
$8

Preferred solution: Apology

User's recommendation: Avoid!

5 comments
Latessa Dyj

Your posting a photo of the manager is what is bullying.

Guest

"You should respect your elders ." Respect is earned, not given because you're an old coot who is losing relevance by the day. Old coots who peaked in 1979 think that the people in these stores want to deal with your nonsense.

As you found out, they don't care about you, your eggs or anything else about you. How about staying home, have your stuff delivered and yell at the clouds on your own time Pop Pop.

Latessa Dyj
reply icon Replying to comment of Guest-2741495

Well, most people were taught better.

Andre L Pvo

Please understand that stores have closing times and going there 3 minutes before closing is not fair. It’s not as if they just close the doors and go home.

All the registers have to be checked, they have to punch out and sometimes they can’t re-open a register 3 minutes before they close. I think you should make it a point to go much earlier.

They are open all day. That’s my opinion anyway.

Guest
reply icon Replying to comment of Andre L Pvo

He got there at 10:44. But I agree, he needs to get there earlier.

Walmart is huge and the act of swapping eggs would take several minutes.

There is no way he would have been rang up and out of the store by 11. He had all day to go.

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Casseye

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Verified Reviewer
| map-marker Olive Branch, Mississippi

Bad battery refused to exhange. Olivebranch MS 38654

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Walmart - Bad battery refused to exhange. Olivebranch MS 38654
Walmart - Bad battery refused to exhange. Olivebranch MS 38654 - Image 2

Car wouldn't start; had to get a jump. Battery was a cheap $65 battery.

We had problems before this as well. We had to exchange one. This time we took it back inside, and this girl said, 'No, we have to put it on our charger first.' You do realize that, of course, when you charge it, it's going to be fine for maybe a day. They put it on and printed off a paper that said 'passed,' and the voltage reading was 12.71.

Anyone who knows that the battery should be at least 13 because of everything being powered on in the car. As soon as you put it on your car, the voltage is going to come down some. So we put our multimeter on, and guess what? It came down to 12.6.

Already. She refused to listen to us, and I said I would like to speak to a manager. Of course, he never came after an hour of standing in the hot sun at their auto department. We left because I started to cry; I get anxiety.

I asked her, 'Why would my husband with cancer want to come out in the hot sun and spend his time fighting with you people?' No, no one wants to do this. We weren't the only ones there with bad batteries; by the way, another man they did the same thing to. They were making him wait there to charge his battery. It was only two months.

Two months. Why would we want to waste our time bringing it back in for no reason? Makes no sense, and my husband is a mechanic.

We just want a battery exchanged. This is very unfair.

View full review
Pros:
  • Semi convenient
Cons:
  • Auto center
  • Woman in auto center she had no people skills
  • Rude and unhelpful employees

Preferred solution: Just my battery exchanged with no problems.

User's recommendation: Do not buy a ever last battery from Walmart. I wouldn't buy a battery at all from Walmart. Walmart in Olivebranch MS 38654

9 comments
Javontay Zpl

If you do not want people to comment do not post your review on a public forum DUH.

Mykayla Jwq

Make up your mind. Is she a girl or a GROWN WOMAN?

Guest
reply icon Replying to comment of Mykayla Jwq

It doesn't really matter. Why would you have nothing else to do but get on this website and want to start a fight with someone?

Praying for you. God bless you.

Guest
reply icon Replying to comment of Guest-2701927

It does. It also matters that your husband is a mechanic and he buys a garbage battery and goes to Walmart for service.

Guest
reply icon Replying to comment of Guest-2705130

I'm so sorry for you all who have nothing to do but bully people. My husband has lung cancer dumb *** and he can't work due to his stage 3 lung cancer.

So if you want to buy us a battery ill be more than happy to take it from you. You should probably not say mean things to people. Unless your a psychopath with no empathy and don't care about human beings. I didn't write this for you.

I wrote this to let other people knoe their batteries are not very good. Because I care about others. God bless. Please stay off my comments.

I'm going through enough right now.

If you only knew the hateful things you say hits people to their core and makes them cry. Especially in a situation like ours.

Armeda Hqq
reply icon Replying to comment of Guest-2701927

They are not trying to start a fight. They are asking for clarification.

First you claim that the employee was a girl, someone under 18. Then you claim they were a grown woman. They just want clarification.

Learn how to read before commenting. IT appears that you are the one who wants to start a fight.

Guest
reply icon Replying to comment of Armeda Hqq

Wow. Its really funny to see how noone has a life.

When I say girl i mean a young woman.

Thanks for the comment. God bless you.

Allysa Lqf
reply icon Replying to comment of Guest-2701927

They are not starting a fight. Just asking you to use the correct term and not say two different things. Maybe you are the one that is trying to start a fight.

Guest
reply icon Replying to comment of Mykayla Jwq

its a tossup

View more comments (8)
Mckinna Uah

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Verified Reviewer

False accusations against my family and I want justice

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My uncle went to this store July 20th 2025 opon leaving the store they stopped my uncle and claimed he scanned 1 towel and folded the other 2 which wasn't true then they flagged an POLICE OFFICER and accused him of stealing body wash which isn't true either then after this my uncle saying this to the ladies that stopped him look you've already created a big enough scene and asks the police officer if he's free to go and the officer say yes THERE APPEARS TO BE NO CRIME COMMITTED and sent him on his way. Now a few days past and he sees he has a WARRANT for his arrest from Walmart that same store now I'm pissed off because this isn't right he's being punished for something he did not do at all he has the record of the items purchased and everything this store is falsely accusing people left and right I can't find him a lawyer I can't afford it and I don't know what to do but he doesn't deserve this that much I do know

View full review

User's recommendation: Don't go to this store you'll probably go to jail under a false accusation

3 comments
Guest

The only way a warrant is issued is if a judge determines there are grounds for an arrest.

Guest
reply icon Replying to comment of Guest-2788722

Be has a warrant I looked at his records

Guest

The court will provide an attorney at no cost.

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Christopher L Cvk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Website misleading for product

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Walmart - Website misleading for product
Walmart - Website misleading for product - Image 2

I purchased a book available on your site. It was Shield of Sparrows by Devney Perry.

The site shows the book with a photo of the special edition. This is not what I received. The book came as a regular edition and nothing was shown in the photo.

Fail on their team for a misleading photo and description. Most consumers are easily fooled when they are made to pay extra through deceptive tactics.

View full review
Pros:
  • Big selection at ok prices online
Cons:
  • Limited variety

Preferred solution: Apology

User's recommendation: Double check the item, if it sounds too good, it probably is.

About

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Summary

Walmart is an American chain of discount department stores. It was founded by Sam Walton in 1962 in Rogers, Arkansas. Originally the name of the store was Walton's Five and Dime store. Nowadays the company is headquartered in Bentonville, Arkansas. The large stores specialize in discount retail. The company is the largest grocery retailer in the US. Net income of Walmart Stores, Inc. is 11,3 billion. According to the Fortune Global, Walmart is the largest public corporation in the world in terms of the revenue.
The watchword of the company is: "Save money, live better". There are Walmart stores in Mexico, the United Kingdom, Japan, Argentina, Brazil, Canada and many other countries.

Walmart reviews and complaints

Walmart is ranked 90 out of 1191 in Supermarkets and Malls category

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