Walmart Reviews and Complaints
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60
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resolved
6,912
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reviews
$1.5M
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losses
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What was your experience with Walmart?
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Customers don't like
- Customer service
- Service
- Management
Customers like
- Prices
- To never shop at walmart again
- Location
I had a Walmart money card for several years. Recently, it was hacked/skimmed, whatever happened. My account was drained. My transactions show that I was spending $$ in Fort Wayne, IN and then the account was emptied in Lisle Illinois. I can't be in 2 states at the...
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I didn't like
- Cannot reach a live person
- Language barrier
- No reason why they decided this was a valid charge
Walmart - Annoyed
I ordered something to the wrong address and canceled the order and got my money back. Now I am trying to order something else and it just keeps declining even though there is sufficient funds on the card, please someone help me.
I was receiving fake emails telling me my Walmart order was ready for pick up--I had not ordered anything recently. I called customer service to have my online account disabled. Now I cannot access my savings catcher rewards (about $35.00). I called to find out how to...
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I didn't like
- Difficulty in getting response to problem
A package was delivered to my house which was thrown on the steps when the covered porch was barely a step away. When I picked up the package the wrapping fell all apart and my granddaughters Birthday Barbie fell to the ground sopping wet. The least they could do was...
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Product
Several complaints with Walmart MoneyCard. - Customer Service is in the Philippines and extremely difficult to communicate with. - Money just disappears from your account and you must fight to get it back. - Not every transaction shows on your statement which makes it...
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Self checkout machine tried to charge me $2.50 for one granny smith apple worth maybe $.75 cents and triple the normal for some bananas. While I waited 15 minutes for the 19 year old miserable manager (who didn't acknowledge my presence), the South Asian clerk never...
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Anonymous
Why is it relevant to post this... the South Asian clerk never shut down the self checkout machine when All you had to post is the clerk never shut down the self checkout mach...
AbsolutelyDisgusted
I have had similar problems at wal-mart. If you have any kind of produce, you are much better of checking out through a regular line. They often ring up the wrong price and yo...
I liked
- Price if they have what you want
I didn't like
- Customer service is terrible
- Plastic bags break
- Empty shelves
I called the cust. Srvc. number at (800) 966-6546, I was left on hold for over an hour, then called back and opted to "save my place in line, " by having someone call me back which also NEVER happened. I have receipts that I have scanned since April 9 2018, that have...
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I liked
- Location
I didn't like
- Never stock what they advertise
- Csm decides if tax will be refunded on a return or not
- Wasting my time
What appears on the web page and what shows up are two different items. I ordered 3 items only one was delivered correct. I find it difficult to understand that 3rd party vendors can not complete and order. Example I ordered 1000' of 12-3 romex, received 100 feet of...
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I liked
- Price looked good until the wrong item showed up
I didn't like
- Having to deal directly with the vendor
I bought a speaker system plan, I called them several times and was told I was covered and they would send me a label to get the system fixed, I have heard the same story each time I call and still no label. I have been without speakers for almost a week and now they...
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need cashiers an not long lines trying to check out while people are just standing around had this problem for several weeks now guess we all need to find a store that wants customers not customers do store employees jobs for them for several weeks now been in store an...
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Anonymous
*Low prices
Anonymous
Or the remaining employees could actually do there job and pick up the slack. The consumer has a right to know prices and proper service.
I have had a very similar experience. My account was also hacked and they refused to refund the money