Walmart Reviews and Complaints
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71
ISSUES RESOLVED
8.2K
TOTAL REVIEWS
$2.6M
CLAIMED LOSSES
$1.5K
AVG LOSS
1.8M
PAGE VIEWS
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Cons
- Customer service
- Service
- Management
Pros
- Prices
- Location
- To never shop at walmart again
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
Not only did it take 26 days to receive, the "night vision binoculars" were cheap cheezy with a little flashlight! No night vision capability AT ALL. Then I received the ladies black shirt.... it is the crapiest, see-through, wouldn't even use it to wipe bird *** off...
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Review
Reason of review
Not as described/ advertised
Walmart in Janesville, Wisconsin - Not the greatest food or customer service
why would a deli serve warmed popcorn shrimp and not have shrimp sauce available to purchase like they do other condiments. when I asked (now on 2 occasions) if they had shrimp sauce, both times the person was flippant and said if we don't have it on the counter, I guess we don't have it. both time they acted like I was an inconvenience to them. both of them told me, if I wanted shrimp sauce to go buy it in the store. I replied, I don't want a whole bottle, just enough for the shrimp that I was buying. they both just shrugged like oh well. I guess I will not be bothering your deli again for such products. I will go somewhere that really cares about their customers. GOOD BYE to them
Walmart in District 5, Tennessee - DO NOT TAKE YOUR CAR HERE FOR SERVICE
Took car here for oil change and either they put oil over top of oil (didn't drain oil) or they put way too much oil in. Had issues just days after and took my car to my mechanic and they confirmed. Place a claim with Walmart and they denied claim stating they had cameras in the pit and could see that the oil was changed and could see exactly what they put in my car. *** They did this now own up to it.
Review
Service
Pros
- Walmart was ok prior to this
Cons
- Online is run by crroks and liars
Reason of review
Damaged or defective
Loss
$863
Preferred solution
Full refund
Tags
Walmart Protection Plan is an independent company that manages Walmart's care plan. There interest is to not have to reimburse you for the product you purchased. Their service reps do not understand English very well, do not enunciate so you can understand. More...
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Review
Reason of review
Warranty issue
Loss
$500
Preferred solution
Full refund
Let me say first...I love Walmart my favorite store of all time never had a problem in any state that i have lived in until I moved to Texas. I purchased 7 items on line two were going to be delivered and the other five I wad suppose to pick up and I needed the items...
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Review
Pros
- Always find what you need
Cons
- On line service sucks
Reason of review
Order processing issue
Loss
$78
Preferred solution
Full refund
Walmart in District 1, Tennessee - Aggravated
I had 113 dollars stole off my card have been trying to get my money back they sent me a new card but cant activate it my account is locked old on disability and tired please help
Review
Pros
- Very affordable
Cons
- Inability to speak to anyone other than call-center workers
- Lack of corporate accountability
- Purposeful delays in refunding my stolen money
Reason of review
Access/ activation issues
Loss
$113
Preferred solution
Full refund
I have been going to the Deptford Nj Walmart Pharmacy on Clements Bridge Rd for around two years now and I have finally had enough of the Pharmacist there Peter.. He has repeatedly made every experience of mine horrible and goes out of his way to make filling refills...
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1 comment
You title your complaint horrible pharmacy, but your complaint is about a specific pharmacist, Peter. Which one is it?
The pharmacy or the pharmacist? Because there Is a difference between the two.
Review
Cons
- Bad customer service
Reason of review
Bad quality
I was shopping online for a new TV. I found several models with great prices on Walmart.com. there were over 10 TV's I was looking for. I checked the availability of all these different TV's at several stores in my area. Their website said these TV's were in stock. But...
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Review
Cons
- No recourse
Reason of review
Pricing issue
Loss
$600
Preferred solution
Send me a text at the advertised price
Walmart in Ephrata Township, Pennsylvania - Warranty sucks
Just called Allstate regarding warranty because our monitor was knocked over. Needless to say the screen cracked. I was told the warranty does not cover stationary items like tvs and monitors. I was told by the walmart associate that cracked screens would be covered prior to purchasing the monitor and the plan. Feeling very deceived by Walmart right now.
Review
Pros
- Great prices and convenient location
Cons
- Customer service or product delivery
Reason of review
Warranty issue
Loss
$113
Preferred solution
Full refund
Tags
Resolved
Update by user 11 hours ago
Verizon wireless credited my negative bill. My balance is at $0.00.
Thank you for making things right. I personally emailed t-roc the same day I wrote this.
They've still made no effort to reach out. Screw T-roc!
Original review posted by user Oct 13
So i was looking to buy a phone at Walmart. An employee...Review
Pros
- One pro ill never ever use troc or a walmart phone technician
Cons
- Just want to make a sell no true customer service
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Let the company propose a solution
Tags
I went into the lake Zurich Walmart and the manager rang me out, brought out the TV for me AND handed me the receipt. He then forced me to have it be scanned even though he rang me out!
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7 comments
It's just security for large items leaving the store. Even a store manager isn't above suspicion.
Who says a store manager couldn't have a friend come in, go to the register and scan a pack of gum instead of the TV and let their friend go without actually paying for the TV. Having someone scan the receipt to make sure the TV was paid for both stops shoplifters and dishonest employees.
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Review
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
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THE WHITE TRASH EMPLOYEES WORKING AT WAL-MART DON'T SEEM TO HAVE ANNIE CONNOR SENSE!