Walmart
Walmart Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Walmart has 2.3 star rating based on 7299 customer reviews. Consumers are mostly dissatisfied.
27% of users would likely recommend Walmart to a friend or colleague.
- Rating Distribution
Pros: Prices, Convenient, Good prices.
Cons: Customer service, Poor customer service, Service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Walmart has 2.3 star rating based on 7299 customer reviews. Consumers are mostly dissatisfied.
27% of users would likely recommend Walmart to a friend or colleague.
- Rating Distribution
Pros: Prices, Convenient, Good prices.
Cons: Customer service, Poor customer service, Service.42% of users think that Walmart should improve its Customer Service.
50% of users say that they won't use Walmart in the future for similar services or products.Recent recommendations regarding this business are as follows: "DON'T EVEN THINK ABOUT SUBSCRIBING TO WALMART PLUS", "IF YOU DON'T ASK FOR A RECEIPT, YOU WON'T GET ONE!", "Don't use Walmart they only care about money.", "Beware!", "careful on NOT messing a order up.".
Most users ask Walmart for the refund as a solution to their issues.
Review authors value the most Location and Layout of Store. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Walmart Reviews
"Walmart plus membership"
How do I reactivate my Walmart Plus membership on the app by using email or phone number but not both and without using sheer ID verification, please? Thank...
"Liars and thieves"
I have been doing business with Walmart in Lakeville, MN, as long as you pick it up as in grocery. However, if you would like to subscribe to Walmart Plus,...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
At Walmart sent me a digital gift card that wasn't activated
I bought my son a gift card for $49, and I sent the photos of it, and it wasn't activated. I tried to put it in my Walmart account; it didn't work.
They said there was fraud, and they believed it, but yet there's a dollar or something left out of 49. So, they really did their job; they caught the fraud. They let him spend all the money, but they won't let the person that asked you to pay for it with their hard-earned money spend it. Then they offered me $5.
Not fair, not right. Someone, please help me. Hello, Paige, at the paycheck. I'm a single father—broke, broke, broke.
$49 is very important to me. It might not mean anything to somebody, but it means a lot to me.
Walmart's a billion-dollar company; they can't give me my $49 back? BS.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burleson-Joshua, Texas
Walmart in Burleson messed my car up!
No the claims department acted like I was a liar!
Engine light went off quit running so rough but I now have a ticking and a clatter in my motor on top and a tapping on the lower part of the motor . Made a claim I did everything they said to do took pictures of my motor with oil on it after they cleaned it off . The claims department denied it being there fault. Which is a lie!
So now I have to hire a lawyer to take care of something that should have been resolved without one.
I am not happy at all the claims lady acted like I was a liar! I am a hard working Christian woman who trusted Walmart to do a simple task and ended up needed a new motor some one is going to pay for this and it is not going to be me!
- Non
- Im not being accomodated for walmarts mess up
Milford, Pennsylvania
NEVER EVER AGAIN- If item sold by "Tasharina Corp" stay far AWAY! Walmart reveiw
Not only did it take 26 days to receive, the "night vision binoculars" were cheap cheezy with a little flashlight! No night vision capability AT ALL. Then I received the ladies black shirt.... it is the crapiest, see-through, wouldn't even use it to wipe bird *** off of my windshield garbage I have ever touched.
Return: HAAAA!!!! NOPE! These bastards have this so locked down. When you think you are ordering from Walmart with the typical, return to store or send back you get a BIG SURPRISE. Firstly you have to find the "return" policy on THOSE ITEMS on your receipt. Then you have to read some fine print that says you must get an RMA from Tasharina Corp., HOWEVER... THERE IS NO CONTACT INFO. When you finally get to the "about us" tab there is an email address. REMEMBER: YOU ONLY HAVE 30 DAYS AND IT TOOK 26 DAYS TO GET THE GARBAGE!
EVEN BETTER: In order to return you MUST send with original packaging, (which is a white garbage bag) with RMA #... and YOU MUST PAY SHIPPING AND INSURANCE!
BWHAAAHAAAHAAAAAAA!!!!! SERIOUSLY??????? OMG Never EVER EVER AGAIN WALMART.... NEVER AGAIN....
I don’t hate Walmart. I don’t buy anything unless it says “made by Walmart “ and “return to Walmart.” everything else is a risk.
Always check the reviews. It’s a must.
I just bought a case for my iPhone from a Walmart re-seller and after reading the reviews I jumped on it and for only $16.00 I got a perfect fit case. I learned my lesson with the system.
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Walmart & 6ave Tied Up $1,241.19
I contacted the BBB. They reached out to walmart, provoking the ACTUAL escalation team to call me.
They investigated the slew of CSRs I reported, applogized and officially reimbursed me $250, which I graciously accepted. Way to go Angela from wal*mart's escalation team for being the only person at Wal*mart to do anything about this problem.
Company fixed the issue and I have been provided with settlement agreement. I contacted the BBB.
They reached out to walmart, provoking the ACTUAL escalation team to call me.
They investigated ghe team of people I reported, applogized and officialy reimbursed me $250, which I graciously accepted. Way to go Angela from wal*mart's escalation team for being the only person at Wal*mart to do anything about this problem.
I called walmart ethics this morning. Said for my inquirey I would need to call ine if these 2 numbers.
Corporate- 1479273****Escalation team -1844422**** I called them both. Both of these numbers are exactly the same as the regular walmart customer service number which ends up sending me to an office in the phillipines where I reach the same unhelpful reps, who don't have any notes. I explained the situation again, and they tell me its 6aves fault and that they canceled the order and put the 1241.19 on hold. So Now I have a bank initiated recorded 3 way phone call between my bank and walmarts manager Jay some where in the Philippines.
The bank blames wal mart, wal madt blames 6ave, and 6ave blames wal mart and no one will honor anything or give me any help.I am not able to ourchase the Camera at the promised retained price that was on sale, and they will ot ship it in time for my videography project on Wednesday, which I have to cancel now.I have determined Wal Mart to be unaccountable, liara and incompetent all around. I will no longer give them my business to wal mart.
I suggest others stop doing the same because they hAve so much power they dint have to care and theres nothing any one can do a out it. Stop out sourcing jobs to people who don't care about us, and have no consequence for misleading, tying up funds, fraud and wasting our time.
6AVE E-mailed me with no concern for my plight, and appears to blame wal mart entirely, with out any indication that wal mart reached out to them on my behalf. The email adds to the insult.
As of 12 am Mon Jul 14th 2025, the fundsof $1241.19 have been returned to my account. Unfortunately, it was not in time.
I have endured major stress over this. Thanks to my bank for stepping in. Walmart and 6ave have not reached out to me. I see no indication of being able to purchase the camera for the sale price I initially ourchased it for, or achieve the same delivery date which was crucial to getting the project done.
I am not sure how they intend to uphold that promise, but I will give them tomorrow, since its monday to take my conplaint seriously. I don't believe we should allow a world to exist where our money is controlled by any one but our selves, that what is promised to us is given to us, and that they will be accountable for our lost time, opportunities, and displaced trust. If they held my money for 3 days, they should reimburse me for the losses acrued. If you think it's petty, thats fine, but I let my money work for me.
So if its held up 3 days some where, It better be pay6ing me a dividend. Time is money and walmart cost me a ton of it.
Walmart promised to retain the sales price and delivery date of camera, and that too was a lie. I was told the Merchant would reach out The merchant has not repsonded at all.
No actual customer service was provided to me at all what so ever durring this entire process and this is how ANYONE would be treated.last one of them are paid to report to people that do know how to do it, and they chose not to report. Walmart has cost me the project by tying up $1241.19 and not fulfilling the promise of of sending me the email the bank asked for to release the funds.
The customer service team continues to inult me and be unhelpful. They did not send the e-mail at all, and now my 1241.19 is permanently locked all wekeend cause the bank is closed.
I am not able to purchase Camera else where because of this. I got an email simply stating "I should have recieved a cancellation notice" showing there is zero competence in the customer service of wal mart.
The order was canceled immediately, and I tried two more times all canceled.
But after one of those attempts, my card was charged $1,241.19, and although the charge was reversed, the reversal triggered a hold with my bank. That money is now unavailable, and Ive been unable to purchase the camera elsewhere.
I called Walmart support multiple times. No one documented anything, so I had to re-explain the situation over and over. One manager, Armughan, promised me a significant discount, said the money would be released within minutes, and I could re-order.
None of that happened. No record of it exists yet I received an email asking me to rate the interaction.
Today, I spoke with another manager, Jay, and we did a 3-way call with my bank. My bank told Jay that they just need an email from Walmart stating they dont intend to collect the funds and they need it by 3 PM today or the hold will stay in place all weekend.
As of writing this, I have 1 hour left and the email still hasnt arrived.
Walmart blames 6aves automated fraud system for triggering the cancellations and payment issue. 6ave hasnt responded.
Walmart says they cant do anything. Meanwhile, Im stuck with no camera and no access to $1,241.19.
To make up for it, they offered me a $25 coupon for a $45 purchase which is beyond insulting.
This is the definition of corporate irresponsibility: no product, tied-up money, broken promises, and no urgency to fix their mistake.
If youre thinking of ordering through Walmart especially from one of their marketplace sellers think twice. You may end up just like me: locked out of your own money, scrambling for help, and getting nothing in return.
- Good prices
- Poor customer service
- Risk of losing money
- 3rd party sellers
Preferred solution: Price reduction
YAWNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Ksensow@***.edu
Company fixed the issue and I have been provided with settlement agreement.
Hello Walmart, I have purchased two Hobby NHL Star Card packs, and I understand I cannot refund them, but you guys need to do a better job at shuffling these, I got two of the same cards from this pack, expecting something different, cause I was satisfied with the first pack I have bought.
- Card selection
Preferred solution: a free NHL Card pack that is different from the one I received
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayments Contact Center employee named Soly dif Not do their job.
I filed a valid complaint with Walmart Customer Service because I did not receive my order. You could clearly see that the items this delivery driver took a picture of were not what I ordered.
The driver delivered the incorrect pictured items out on the main street. This payments center employee named Soly refused to credit my account and failed to do their job. I will now proceed to file formal complaints with my credit card company, the Illinois BBB, and the Illinois Attorney General because I have documentation backing up my request for a refund. Both Walmart employees must be reprimanded for failing to do their job and making me, the consumer, take additional steps in order to get my money back.
They wasted my time and money and caused me to take all these additional steps. The delivery driver did not speak English and hung up on me more than once.
If I have to take further legal action to recoup my money, I will add those charges against Walmart's inept employees who fail customers. Pathetic!
- Inept employees
- Causing customers harm by failure to do their job
- Unprofessional
Preferred solution: Full refund
User's recommendation: File Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New London, Ohio
Ordered digital gift card and given invalid number,will not refund.
Paycheck to paycheck, I ordered a digital gift card, tried to use my 49 dollars to get my son a birthday present, and the number was invalid. They offered me 5 bucks and talked to me nastily.
I never complained before; I spent all my extra money there and got scammed by Walmart. I have no present for my son, as a single dad, I'm hurt.
- Easy online purchases
- I was alone and frustrated
- Do alot of online business
- When something bad happened no one to help me out
Preferred solution: Full refund
User's recommendation: Don't use Walmart they only care about money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSold me inferior merchandise and even after return refused to give me my money back. The fault was acknowledged to be customer services fault. I clearly said I was returning item in store
I was told after I returned the item to the store that a refund would be initiated immediately. Customer service sent the wrong type of receipt, and so the store instead fedExed it to its retailer and told me that I would receive a refund when it got there.
Instead, once it got out there, they told me to wait 7 to 10 more days. Cancelling my Walmart subscription—never using these jerks again; you clearly can't trust them.
- Thieves
- Poor customer service
Preferred solution: Full refund
User's recommendation: Avoid it all costs, don't do business with walmart.com or greenOE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPOS CUSTOMER SUPPORT~
so I was calling about a issue I had with my order and they said we cant do anything about it how tf are y'all a huge company making *** millions and u cant even fix a d*mn order-
User's recommendation: careful on NOT messing a order up...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Resolved: I wanna speed up my delivery order number 200014*-***50740
Company fixed the issue and I have been provided with product or service ordered. The first step I sand a email of where my order number.
Hi, I ordered the NEON Butane Fuel 11X 300ml (Order #200014*-***50740), and its currently showing delivery in 5 days. I urgently need it within 3 days.
Is there any way to expedite shipping, switch to a faster carrier, or enable a local store pickup? Id really appreciate your help in getting this delivered sooner.
Moreno Valley, California
The prices are ridiculously expensive
Prices are ridiculously expensive like why is the Pikachu plushie $10 like oh my gosh we can't afford that type of money just for the bitsies and the costumes and Rubik's cubes and 8 ball like oh no Like oh my gosh like prices are just Expensive like lower down if you want me to rate Up to five stars
User's recommendation: Not really
New York, New York
Had to replace eyeglass lenses 3 times in 12 months, even after paying for upgraded lenses
I had a horrible experience after purchaseing prescription eyeglasses from Walmart Optical. I ended up spending over $700, ordering all the extra upgrades, scratch guard, anti-glare, blue light protection, etc.
like I normally do. I also bought a warranty for replacement in case anything happened to them within the first year. In the 25 years I've worn glasses, I NEVER had to take a pair of glasses back because of scratching. I'm meticulous about caring for my glasses.
It's now a year later and I needed to get BOTH LENSES REPLACED THREE TIMES because they scratched so badly. It almost seems like they didnt even bother putting scratch resistant coating on them because of the warranty. The last time I went in, the optician agreed my lenses were badly scratched but said the warranty had run out a couple days prior. I had just gotten the lenses replaced about a month before that!
And each time I had to get them replaced, I went without my glasses for over a week. I will absolutely never buy glasses from Walmart optical again.
The QUALITY IS TERRIBLE even with all the lens upgrades. Previously I have purchased very inexpensive glasses online and they were much, much better quality than the ones I purchased from Walmart Optical at a significantly higher price.
User's recommendation: Do not buy glasses at Walmart Optical
Looks like you are using sandpaper to clean them. Be more careful with your glasses and they won't look like that, they are obviously being abused.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Horrible customer service
Company fixed the issue and I have been provided with full refund. Took a while to get. Keep being a squeaky wheel.
They insisted it was on the website, but it was probably deliberately in tiny letters. I got the watch and for the money, I felt it was flimsy. I went to the store to return the item, and I was yelled at; I was treated badly for no reason. The watch had to go out through FedEx, and Walmart lost it.
I went over personally, and they found it but would not give it back to me. They sent the watch out, and it did reach the destination.
However, as quickly as they took my money, it's going to be at least a month to get it returned. They keep saying it's an expensive item, so it takes time to return; well, not so expensive they didn't grab my money!
- Bad customer service
- Impossible
Preferred solution: Full refund
User's recommendation: Don't buy anything online from them especially anything expensive.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to use my walmart+ account
Just don't deal with them. They have no CS.
I've been unable to make any purchases on my walmart+ account - for weeks. I'm asked for my phone number and I'm told that it is already in use.
I've spoken with someone from CS who said they would take care of the issue but I've not heard back from them, or anyone.
I want this issue to be taken care of and made right. I paid for a service and I want to be able to use it.
- No one seems to know how to help in any situation
Preferred solution: I want my phone number put on my account so I can use my account.
User's recommendation: There is no CS at Walmart
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Lied to by 5 different agents about my order
To the moron I don't have to pay anything. I have an attorney stupid.
And Osha is the people to call and my attorney is on top of that. Ain't no business going to take my money and not deliver my order and keep it. Idc who it is and Walmart is way out of their limits on this one. I have all the proof I need.
And all the agents and managers lying to me and the last manager told me so. I will get my money back and then some. Comment all you won't i will not engage in anymore of your weak kneed comments.
My mama taught me not to play with trash. Be blessed...a MORON
Five different agents have told me my refund has been issued and processed and manager I just spoke to said it has not I have every conversation recorded. Five different agents online recorded lying telling me my refund was processed when it was not. They told me driver took off with my food but refuse to give my money back so I've contacted my attorney and he filing against them for fraud cause I have them recorded saying my good was stolen but the refuse to give my money back. The Walmart on Chapman hwy is a joke.
And management allows drivers to steal your orders and does nothing about it. Like I said I have all the conversations recorded. So then admitting to me my order was stolen and then not give my money back that is fraud and I'm not going to stop until extra single person that lied to me is fired. I have names, dates, and time and recordings.
Walmart does not need to allow the driver's to steal our orders and still keep consumer money.
That is fraud and I'm going to prosecute to the fullest extent of the law. Every one is the agents and managers will be fired s well for lying to me
- Will keep your money and your order they are liars and thieves
Preferred solution: Full refund
User's recommendation: Don't use Walmart
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSafety security concern
On 08/24 at around 10pm I was at the 7 mile Livonia location. I came out to my car and found someone had egged my windshield and one happened to crack and break my windshield.
I made a police report #25-3**** with Officer Vines. I am very disappointed in walmarts security. They showed me the cameras and having one camera look into the parking lot is unacceptable and extremely unsafe. I was not able to see anything and now I am left to pay for all damages.
If walmart had cameras to secure their customers while they shopped I could have pressed charges and taken them to court. I do not feel like it's very fair to any of your customers that they can not go to shop and feel safe. Thankfully it was just a egg and not me being robbed because they wouldn't be able to even help me. I'm very disappointed in this very successful corporation to see how little they care about us as customers.
You wouldnt have anything without us consumers and this is how we get treated. I truly feel like walmart should be held responsible for my windshield replacement since Im not able to go after who did it.
Looking forward to hearing back and this being made right. Thank you
Preferred solution: Full refund
All retailers that have cameras do so to protect their assets. Period. And no egg ever cracked a windshield but nice try.
About
, , , ,
Walmart is an American chain of discount department stores. It was founded by Sam Walton in 1962 in Rogers, Arkansas. Originally the name of the store was Walton's Five and Dime store. Nowadays the company is headquartered in Bentonville, Arkansas. The large stores specialize in discount retail. The company is the largest grocery retailer in the US. Net income of Walmart Stores, Inc. is 11,3 billion. According to the Fortune Global, Walmart is the largest public corporation in the world in terms of the revenue.
The watchword of the company is: "Save money, live better". There are Walmart stores in Mexico, the United Kingdom, Japan, Argentina, Brazil, Canada and many other countries.
Walmart is ranked 87 out of 1214 in Supermarkets and Malls category
USA, Canada, Worldwide, Asia
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I went in for an oil change and came out with NO brakes.. costing me Over $500.00 and they insist.
i Came in with a brake line leak. If I had had a leak like they say I would not have had any brakes. Then they tried to tell me it was the company who had put on my new tires that caused it.
REALLY Guess what YOUR that company too. Never Never go to Walmart for anything LIARS and thieves.
So sorry to hear about your experience.
I am so heart broken by this reviewer's page. This reviewer needs love and support not hate and arrogance coming from a dangerous and violent internet troll.
My heart and soul goes out to those who have had to deal with her. Let's hope that this chase ends this internet troll into prison for life!
Youtube has been informed about fake kevin richards profiles. This is the same person leaving all of the hate and arrogant comments. This person needs to be banned.
They are telling the truth.
Why would anyone trust their car to Walmart?
Take this down already
Walmart is terrible they just take take take! When they mess up they don’t want to do anything about it! I am going to have to take them to court my car now is in shop !
This is Brigitte. Ur.
Lying and fabricating.
U are a loser. When are u going to admit this?
I have no idea what these comments are going on about.
It's about calling out and confronting a troll name "Brigitte." She is a very dangerous and violent person onto here. She made people's life a living h..
wonder how many of u jerks paid your membership to ride the internet trolley
To: Brigitte. Now you're using your ex name, James Dover through this.
We all know that your the same person stating the same bs.
We all know that your ex actually has plenty of evidence onto you for the type of person you are. All you're doing is trolling and being the same mean and nasty, dangerous and violent person you are!
look stupid dis here is James dover and im not her ex im fixing to marry her and u creeps better watch it.
not her ex u idiot, we are getting married sept 12. I is James dover
dat is correct
most be an echo in here
455 comments she's managed to cause people to respond to her? She is a smart bully. Isn't this about Walmart?
de *** with Walmart, I is brigette and u aint no cop.
that's right, im a smart bully