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1.0
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Walmart - Awful,liars,scam,theft
Walmart - Awful,liars,scam,theft

Update by user 12 hours ago

Verizon wireless credited my negative bill. My balance is at $0.00.

Thank you for making things right. I personally emailed t-roc the same day I wrote this.

They've still made no effort to reach out. Screw T-roc!

Original review posted by user Oct 13

So i was looking to buy a phone at Walmart. An employee...
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Review
#1678704 Review #1678704 is a subjective opinion of poster.
Pros
  • One pro ill never ever use troc or a walmart phone technician
Cons
  • Just want to make a sell no true customer service
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Let the company propose a solution
Tags
  • Cant Admit When They Are Wrong
  • Will Cost You Money To Use Them
  • Liars and disorganized
  • Clueless On Mobile Plans
Resolved
5.0
Details

Update by user Sep 02

company contacted and allowed an exchange

Original review posted by user Sep 02

I recently bought a pair of A10 headphones which are about $60. There's a problem with the cord in them and I want to exchange them for the same exact pair. These idiots at Delavan Walmart told me it store policy that they can't...
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5 comments
ransom
#1742674

Of course the idiot is actually you for not being able to simply keep a receipt. It's really not all that difficult.

Honest. I'm sure you have all sorts of excuses but the fact remains that you couldn't keep your receipt.

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Review
#1642258 Review #1642258 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Shelves not stocked
  • Poor customer service
  • Im not being accomodated for walmarts mess up
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund
Resolved
2.8
Details

Update by user Apr 03

The Manager that hired the employee in question called me and she assured me that it would be taken care of to my satisfaction. I am given my faith in her, who I met yesterday for 1st time, over the phone to address this issue agreeably for both of us. I am satisfied...

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3 comments
Anonymous
#1669225

Are you really upset over $1?

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Review
#1504669 Review #1504669 is a subjective opinion of poster.
Cons
  • James the manager and walmarts selection of managers
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • shameful
  • Rudeness
  • Disdain
  • Contempt
  • Poor Service Skills
  • Civility Of Management
  • Embarrassment
Resolved
if i was stopped by a so called lost prevention(she looked like a normal civilian and i saw no walmart employees with her and she never said who she was) person but they never caught me with any merchandise or showed me any proof and the lady who claimed to be lost...
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9 comments
Anonymous
#1630286

Why did you chose to implicate the two year old daughter in your crime? Poor parenting and people like you chose not to give their children a chance in life.

I would think involving your daughter in your crime warrants child abuse. Have you no shame?

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Review
#1438509 Review #1438509 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved
2.3
Details
Went in Walmart tonight to get stuff for smoothies, nothing out of the norm. Go to self checkout since it was pretty the only place i could go, ring out stuff. The self check out lady was talking to another customer when i went to my machine. I check out my stuff, (I...
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6 comments
Anonymous
#1673301

THEY BE THINKING THAT YOU BE THERE TO STEAL!!!!!

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Review
#1435799 Review #1435799 is a subjective opinion of poster.
Cons
  • Self checkout lady
Reason of review
Damaged or defective
Tags
  • Self Check Out
Resolved
4.1
Details
Walmart - Mistreat the Customer!!!

Update by user Dec 25, 2018

Certain users with the initial AN are keep-coping my username and posting fake comments pretending she/he is me. Those comments with AN initial or abbreviation on the left-hand side are NOT my comments.

Update by user Dec 24, 2018

In addition, given the positive outcome due in part to certain good...

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89 comments
Anonymous
#1673308

I went to my local thrift store that helps mentally challenged people and they had a bunch of the old tube televisions there for sale. They were priced quite high at $40 and $50 and one even at $75.

I know that I have read that the Salvation Army doesn't want people dropping them off at their stores because they just have to pay to take them to the dump because nobody wants them at any price. You probably could have just gone and bought yourself a used tube television to watch. Maybe could have gotten one for free if you had placed an advertisement in your local Thrifty Nickel Paper or Newspaper want ads.

They would have just been happy to have you take it away for them. If someone didn't watch it much, even though they are old they could still last you for years to come.

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Review
#1431099 Review #1431099 is a subjective opinion of poster.
Pros
  • Natalie s customer service
Cons
  • Incompetent back office that is not held accountable
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Listen to the recording and apologize sincerely and offer a solution!
Resolved
1.0
Details

Update by user Nov 22, 2018

Ecard was delivered last nite.

Original review posted by user Nov 21, 2018

On November 19th, I ordered and ecard for my granddaughter. I accidentally typed in the wrong email address for the recipient and can't seem to get it corrected. It was a period after g in Gmail. My mistake but surely not enough to have...
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5 comments
Anonymous
#1754238

i just did the same thing but my card was a 200.00 dollar ecard also for my daughter customer service dint care and the bank could stop transaction so i lost my money

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Review
#1405348 Review #1405348 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Correct the email address and resend the ecard immediately. it only involved removing the period after g.
Resolved
3.2
Details

Update by user Sep 19, 2018

My husband got on the phone and called again and they "re-viewed" the tape. They saw the cashier lay the gift card on the check writing desk as I was putting bags in my cart. The cashier handed me the receipt and I looked to see if there were any more bags and asked...

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10 comments
FailingPersian289
#1566494

So Who posted this if it is not her? She posted it. When she was called out for her dishonesty of keeping the gift card she felt ashamed and claimed she was hacked.

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Review
#1359123 Review #1359123 is a subjective opinion of poster.
Pros
  • Cake i ordered
Cons
  • Fact that i did not make it home with my giftcard
Reason of review
Manager unwilling to compensate for my lost gift card.
Loss
$40
Preferred solution
Full refund
Tags
  • Fail To Offer Solution
Resolved
1.0
Details

Update by user Sep 19, 2018

Purchased the necessary part and replaced it myself, I still feel ripped off seeing that Walmart will never have to replace my TV and I've paid them to do so. After switching the board I realized how self serviceable TV's are these days, the warranty wasn't even needed...

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12 comments
Anonymous
#1569511

I repair electronics on my own and trust me it's not that hard. You should be able to repair your TV on your own.

Try YouTube for steps to diagnose your problem, make sure you pay attention to be sure not to mess your TV up.

Also you should go to your back and grab a statement on the day of the purchase as proof and get a refund for the protection plan you paid for, if there has been no service for what you paid for a refund is entitled to you. If they refuse take a further this is America.

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Review
#1357761 Review #1357761 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
All Walmart Contacts

Latest Question

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Resolved
4.8
Details
Walmart - Accident waiting to happen!
Walmart - Accident waiting to happen!
Walmart - Accident waiting to happen!
Walmart - Accident waiting to happen!

Update by user Sep 22, 2018

I had a meeting with the store Manager today and he assured me that this will never happen again. He is new to this store and will do a great job I am sure.

After my meeting I went and shopped and the store was clean.

Nothing being blocked. Employees were very helpful...

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5 comments
POOPoo2016
#1569606

Let it be. Attorneys make a alot of money when they Sue Walmart.

Walmart is slowly bleeding out of business anyways. The sooner the better. They dont realy serve that great of a purpose anyways. Costco better, Target could maybe fill there spot.

No doubt that Amazon can replace any need for Walmart.. Short Walmart

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Review
#1350216 Review #1350216 is a subjective opinion of poster.
Cons
  • Conditions of store safety hazard for customers
  • X rated conversation between employees
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution