store customer service customer service money people manager card order items

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Verified Reviewer
1.0
Details
Don’t use Walmart Bakery!
Don’t use Walmart Bakery!
I ordered a birthday cake and cupcakes with rings. They could not find the cupcakes anywhere. Instead, they made a horrible looking cake and another horrible looking cake when the slip clearly said cupcakes. I refused to pick up the cake and only purchase one of the...
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6 comments
Anonymous
#1801061

My friends got her sons birthday cake from Walmart this pst summer which read “ Happy BIRTDAY” Walmart is a joke

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Review
#1751434 Review #1751434 is a subjective opinion of poster.
Pros
  • That i was able to take down synchrony credit services
  • Price looked good until the wrong item showed up
Cons
  • Terrible service
  • No product delevery
Reason of review
Bad quality
Loss
$60
Preferred solution
Higher qualified professionals to decorate cakes.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details

Update by user Jan 12

Update: After speaking with an attorney, we determined it would be too complex and very costly to go against a corporate giant. I will no longer use the Walmart Capital One Credit card; therefore, I paid my entire live balance in full.

Update by user Jan 12

Update: After speaking with an...

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Review
#1731850 Review #1731850 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Not processing payment correctly for 3 months
Loss
$489
Preferred solution
a my overage of payment
2.8
Details

Update by user Jan 11

The issue was resolved by another pharmacist on the 13th of December. I'm very grateful for her.

if it wasn't for her I probably would've been dead are laid up in the hospital with a stroke. I cannot for the life of me remember her name but I know her face when I see...

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1 comment
Anonymous
#1790015

I hope you have proof she is stealing your medication as you are setting yourself up to be sued for slander if you can't. Just because the medicine was shipped to the store doesn't mean that it has been received. With holiday shipping and bad weather there have been a lot of shipping delays.

Resolved
Review
#1730622 Review #1730622 is a subjective opinion of poster.
Service
Walmart Pharmacist
Cons
  • Pharmacist prying into my health issues
  • I hated it
  • Customer service hanging up on me
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update by user Jan 04

Nothing resolved they never contacted me!!!

Original review posted by user Dec 05, 2019

I entered the wrong email address for an e card, hit send, printed receipt and found my mistake. I was sending $100 so my grandson could buy a new tire he so desperately needs. I was told by a rep at Walmart.com it would take...
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1 comment
Anonymous
#1785869

You can't totally fault Walmart. It was you that put the wrong e-mail address on the order. You should have just sent him a check.

Resolved
Review
#1723610 Review #1723610 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$100
Preferred solution
refund money or correct the email address to recipient
Tags
  • Walmart Double-Scan
3.9
Details

Update by user Dec 28, 2019

Purchased TV at another store.

Update by user Dec 28, 2019

I have nothing against this or any Walmart. It was only that one day that sucked.

Other than that, the folks (not same folks though) at Walmart and the electronics dept. have been helpful.In this area of Virginia, there are not a lot of...

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2 comments
Anonymous
#1784293

I am sure that tattoo guy has a name. So, what is tattoo guy's name?

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Review
#1718322 Review #1718322 is a subjective opinion of poster.
Pros
  • I like many things about walmart and this particular store too
Cons
  • Employees in electronics dept about 4pm suck
Reason of review
Poor customer service
Preferred solution
I bought the TV, same brand, but slightly larger (3") for $50 less than Walmart; bought TV at Cosco in Michigan where I live

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Verified Reviewer

Resolved: Beware | Walmart review from Burnaby, British Columbia

4.1
Details

Update by user Dec 10, 2019

Total refund

Original review posted by user Nov 10, 2019

Bought 2 bra’s , tags still on / don’t fit so tried to return or exchange only to be told that there cannot be refunded or exchanged ? Nobody told me that the day before when l spent 298.00 ..Very angry , very disappointed in this policy
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Resolved
Review
#1704590 Review #1704590 is a subjective opinion of poster.
Cons
  • Lack of communication on no return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$29
Preferred solution
Full refund
2.8
Details

Update by user Nov 09, 2019

It was escalated, the original 30 day time frame ended up getting resolved in 3 after all my *** moaning, crying and freaking out! I literally had a mental breakdown, so I feel a little bad for all those that had to deal with me turning psychotic. My bank ended up...

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2 comments
Anonymous
#1777115

You see, if you had went to a traditional grocery store, and paid a few dollars more for your groceries, you wouldn't have had to go through all of that rigamaro and your psychotic meltdown.Plus, you would have had a friendly cashier ring up your groceries for you and bag them for you. Now that's the American way.

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Review
#1700657 Review #1700657 is a subjective opinion of poster.
Service
Walmart Manager
Cons
  • Steal consumers hard earned money
Reason of review
Problems with payment
Loss
$195
Preferred solution
Full refund
1.0
Details
Awful,liars,scam,theft - Walmart review
Awful,liars,scam,theft - Walmart review

Update by user Oct 16, 2019

Verizon wireless credited my negative bill. My balance is at $0.00.

Thank you for making things right. I personally emailed t-roc the same day I wrote this.

They've still made no effort to reach out. Screw T-roc!

Original review posted by user Oct 13, 2019

So i was looking to buy a phone at Walmart. An employee...
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2 comments
Anonymous
#1768789

Enjoy a delicious & refreshing Pepsi-Cola in Pensacola, Florida. Wal-Mart, the choice of a New Generation.

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Resolved
Review
#1678704 Review #1678704 is a subjective opinion of poster.
Pros
  • One pro ill never ever use troc or a walmart phone technician
Cons
  • Just want to make a sell no true customer service
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Let the company propose a solution
Tags
  • Cant Admit When They Are Wrong
  • Will Cost You Money To Use Them
  • Liars and disorganized
  • Clueless On Mobile Plans
5.0
Details

Update by user Sep 02, 2019

company contacted and allowed an exchange

Original review posted by user Sep 02, 2019

I recently bought a pair of A10 headphones which are about $60. There's a problem with the cord in them and I want to exchange them for the same exact pair. These idiots at Delavan Walmart told me it store policy that they can't...
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5 comments
ramjet
#1742674

Of course the idiot is actually you for not being able to simply keep a receipt. It's really not all that difficult.

Honest. I'm sure you have all sorts of excuses but the fact remains that you couldn't keep your receipt.

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Review
#1642258 Review #1642258 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Poor customer service
  • Shelves not stocked
  • Im not being accomodated for walmarts mess up
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund

Contact Walmart Customer Service

Website:
Mailing Address:
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
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Latest Question

Walmart Questions
2.8
Details

Update by user Apr 03, 2019

The Manager that hired the employee in question called me and she assured me that it would be taken care of to my satisfaction. I am given my faith in her, who I met yesterday for 1st time, over the phone to address this issue agreeably for both of us. I am satisfied...

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3 comments
Anonymous
#1669225

Are you really upset over $1?

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Resolved
Review
#1504669 Review #1504669 is a subjective opinion of poster.
Cons
  • James the manager and walmarts selection of managers
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • shameful
  • Rudeness
  • Disdain
  • Contempt
  • Poor Service Skills
  • Civility Of Management
  • Embarrassment