Walmart Reviews

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Cancelation of an item the same day it was ordered

In less than 3 hrs. I tried to cancel and order coming from UNBEKNOWNST to me ------CHINA! I changed my mind, didn't want it and it was a nightmare to get a resolution.. This package wasn't to get to me until Dec. 8. It was ordered on Nov. 23.. RIDICULOUS, NOW, I HAVE TO WAIT FOR THIS TRASH TO GET TO ME, IF IT EVER DOES-- THEN RETURN IT TO A STORE FOR IMMEDIATE CREDIT .. THAT'S ACCORDING TO A CUST. SERV AGENT WHOM WAS DIFFICULT TO UNDERSTAND and most likely gave me the WRONG INFORMATION regarding a RETURN.. Pissed off, you bet I AM, Will never order another thing from them.

User's recommendation: FIND OUT WHERE YOUR "STUFF" IS COMING FROM PEOPLE!

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ID
#3093535 Review #3093535 is a subjective opinion of poster.
Location
Schenectady, New York
New Reviewer

Myborder

If you make a reservation to pick up your groceries between 5 and 6 that is when it should be ready. Otherwise dont confirm the reservation. You should not receive an email st 5 thst your order is delayed. Check bsck soon???? I followed your policies and did what you asked. If you cant handle the reservations that have been made dont accept more. Simple????

User's recommendation: Don’t order anything that is important to receive.

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ID
#3092439 Review #3092439 is a subjective opinion of poster.
Location
Millington, Tennessee
Pros
  • Hard to say at this point honestly
Cons
  • Manager and employee with a attidue
Preferred solution
Deliver product or service ordered
New Reviewer

The worst service I ever had in price Utah

The worst service I ever had in price Utah.They dont help your day ignore you yes questions and no one knows what the Hells going on

User's recommendation: None rather go to smith’s.

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ID
#3086191 Review #3086191 is a subjective opinion of poster.
Location
Price, Utah
Pros
  • I want to give a 0 star
Cons
  • Uneducated
Preferred solution
To get help and not ignored

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Money card

Walmart Money Card/MasterCard/Green Dot Bank Walmart sell these in their money centers to their customers sends your money to a bank that you cant get a phone number for or a fax number. When you reach someone in customer service your speaking with someone in another country that cant do anything for you and your doing real good if you get one you can understand. Read the reviews on these people, they are horrible. If only I would have before I purchased this card and cant seem to get my $500.00 refunded. Walmart isnt much better. Their customer service seems to be the same and dont care about their customers or what they are selling them.

User's recommendation: Stay out of Walmart money centers.

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ID
#3081629 Review #3081629 is a subjective opinion of poster.
Location
Amite City, Louisiana
Pros
  • I usually love shopping at walmart
Cons
  • Run around im getting
Loss
$500
Preferred solution
Full refund
New Reviewer

Walmart is not doing anything about a fraudulent transaction and their 3rd party vendor phone number is a fake number

I want this transaction cancelled immediately it my money I am the customer I want real customer service as this transaction has not reached fed ex yet I want my money back stop this or do u *** fraudulent transactions is my fricken question do u or not

User's recommendation: In store purchase.

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ID
#3081367 Review #3081367 is a subjective opinion of poster.
Location
Van Nuys, California
Cons
  • Livery poor service on fraudulent activity
Loss
$196
Preferred solution
Full refund

NEVER RECEIVED MY ENTIRE ORDER

i HAD PLACED AN ORDER FOR SOME AFTER SHAVE LOTION AND FLEXALL. WHILE I DID GET THE AFTER SHAVE LOTION, I NEVER RECEIVED THE FLEXALL. WALMART AND / OR PAY PAL STILL HAS $34.45 OF MY MONEY SINCE THE FIRST OF OCTOBER.

User's recommendation: FOLLOW UP ON YOUR ORDER AND MAKE COPIES.

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ID
#3066119 Review #3066119 is a subjective opinion of poster.
Location
Shrewsbury, Massachusetts

My order is screwed up

I paid 25.90 for a Christmas set and only got the baby item and customer service tried recharge my card so I want my money back
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ID
#3066052 Review #3066052 is a subjective opinion of poster.
Location
Cairo, Georgia

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Verified Reviewer
New Reviewer
I had placed an order two days ago so it would be delivered so I could have my food and everything I needed plus me and my mom ordered my dad who died 3 years ago of lung cancer some flowers for veterans day since he was a Vietnam vet. Well I get a text saying my order...
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ID
#3057819 Review #3057819 is a subjective opinion of poster.
Location
El Cajon, California
Loss
$210
Preferred solution
My full refund plus for my reorder to be compted and not charged for their incompetence and not having people who don't read or understand English that deliver this has had many times before and I keep trying to give them chances but I am about to stop.

Pissed off

Never expect Walmart to live up satisfied customers because they dont care and dont blame it on the COVID virus they where not good before I bought back two great value cream for coffee and it was horrible I paid 6.57 for it took it back and I didnt have my receipt so called my husband to get the card number and of course that was not good enough they said I can only get the same thing I was bringing back and I said I dont want it or I would not have come back with this so I opened both on the counter and poured both in their trash never shop Walmart they are so lousy and dont care

User's recommendation: Don’t trust Walmart.

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2 comments
#2090662

You are a married woman. This means you are old enough to hang on to your receipt.

#2090237

They won't miss someone that acts the way you did.

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ID
#3055230 Review #3055230 is a subjective opinion of poster.
Location
Kernersville, North Carolina
Pros
  • Right now there are no pros for
Cons
  • Lazy incompetent rude people
  • Very rude employees
Loss
$14
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
This was my conversation with your agent. I want a refund from Walmart. I have already waited an unreasonable amount of time for item that I ordered. I followed instructions and waited 48 hours and now I am told that whoever your vendor is will contact me in 48 hours....
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ID
#3053668 Review #3053668 is a subjective opinion of poster.
Location
Bensalem, Pennsylvania
Preferred solution
Full refund

Return

I buy a mattress was in the box, when I open it I Didn't like it, so I want to return I can't put it back on the box in Walmart keep telling me put it in the original box how should I do that??????

User's recommendation: Bad service,

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1 comment
#2090239

Why would you expect them to take back a mattress you have used? No one wants to buy a used mattress.

ID
#3052824 Review #3052824 is a subjective opinion of poster.
Loss
$169

Laptop

Tried to return a laptop but couldn't not return it because they said it wasn't from Walmart and I know I it online Samsung laptop
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1 comment
#2089764

Where’s your receipt?

ID
#3052007 Review #3052007 is a subjective opinion of poster.
Location
Kearny, New Jersey
New Reviewer
I have had the unfortunate experience of ordering a rather expensive laptop from walmart.com. The item was supposed to be in my hands on the 1 of November, it's been the 5th of November and I still don't have my item. This wouldn't bother me as much as the fact that...
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ID
#3041482 Review #3041482 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Customer service

I'm still pissed every time you place an order with Walmart they wind up *** it up somewhere incompetent many they need to get your *** together I mean are they have compensated me once or twice for *** up orders but it's still need you could have been used to think you're going to be getting something in the delivery and you don't get it they just need to get their crap together because as for me and myself and I I don't think I'll be using WalMart delivery anymore
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ID
#3041142 Review #3041142 is a subjective opinion of poster.
Location
Albany, Louisiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I spent a total of 4 hours trying to close out 4 accounts. My latest account had my husbands phone number. I had to change the email on the account because I could no longer access it. On the app, It sent the verification code to that account. A totally different email...
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ID
#3038805 Review #3038805 is a subjective opinion of poster.
Preferred solution
Hire reps with good oral English skills

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