Walmart Reviews

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Placed and Ordered for a Homeless person ,Walmart told them to pick it up then cancelled the order.

I ordered an electric blanket for a homeless woman that is terminal. Walmart sent the email (I used my other email) for her to pick it up. Then 10 minutes before it was due for pickup, they cancelled. Now all the other stores are closed, and I cannot find another one. This is day 8 or 9 that she has had no heat. WALMART gives two craps about anyone. This is so CRUEL. They don't even answer their phone, 559-297-****. Here your blanket.....not! Even if they gave her a substitution. So UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Order somewhere else. I am so disappointed.

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ID
#3242594 Review #3242594 is a subjective opinion of poster.
Location
Spofford, New Hampshire
Preferred solution
Let the company propose a solution

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New Reviewer
I keep getting text message about there being substitutions on my order or that my order is available for curbside pickup. I never placed any order!I called the customer service number, and I could not understand anyone! I have hearing problems, and they all have heavy...
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ID
#3242404 Review #3242404 is a subjective opinion of poster.
Location
Lake Ozark, Missouri
Loss
$50
Preferred solution
Hire people in the Untied States who can speak English and are willing to actually help someone. Treat disabled people correctly!!

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New Reviewer
I keep getting text message about there being substitutions on my order or that my order is available for curbside pickup. I never placed any order! I called the customer service number, and I could not understand anyone! I have hearing problems and they all have heavy...
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ID
#3242372 Review #3242372 is a subjective opinion of poster.
Loss
$50
Preferred solution
Hire customer service agents that are in the United States and are willing to help people. Treat disabled people correctly!!!!!!!!!!!!

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New Reviewer

So frustrated about NO substitutions!!

WHY??? Some stuffI kinda get it, but, NOT something that has many different brands!!! Im extremely grateful for the delivery serviceI honestly ambutIm disabled and cant just jump up and go to the store if I dont get something delivered!! PLEASE, ask if a customer wants the substitute!!! We can always say no!!! Thank you so much and God bless you all!!
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ID
#3240185 Review #3240185 is a subjective opinion of poster.
Location
San Angelo, Texas
Pros
  • Variety of items
Preferred solution
Let the company propose a solution

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New Reviewer

Resolved: Refund

Update by user Jan 07, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jan 07, 2022
I was charged twice for an order I received. I was charged for my original order on Dec 1 and then was charged again on the 30th of December. I talked to someone who didnt really have understanding of what I was saying to her and I felt like just kept saying yes mam I understand you didnt receive the product which that wasnt the case at all . She said she refunded my money and it would take up to 7-10 business days . But I didnt understand why my card got charged in the first place ! My money has yet still to be refunded and my bank has no pending transactions from Walmart at all . I will wait til the 10th to reach out again if I have not been refunded. I will never order from Walmart online again !
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Resolved
ID
#3240060 Review #3240060 is a subjective opinion of poster.
Location
Baltimore, Maryland

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New Reviewer

Charge on my bank statement

Hello, I noticed a charge of $25.00 on my check account on January 3rd, 2022. I do not believe this is a valid transaction. I called my bank and was told my routing number and acct number was used. I use my debit card most of the time. I bank at Gulf Coast Federal Credit union in Corpus Christi, Texas. My name is Linda Avila. The bank asked that I contact Walmart about the charge.

User's recommendation: Response.

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ID
#3238940 Review #3238940 is a subjective opinion of poster.
Pros
  • Charged without my consent
Loss
$25
Preferred solution
Full refund

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Trying to find an employee to actually help me!! Not run me around

I tried returning a phone at Walmart in Easley SC. They put it in the computer as returned and told me to go to Pickens Walmart for my refund. They couldnt because it showed up as returned. Im out $90 and keeps tell me to go back to Easley. Easley Wont admit theyre wrong so they wont help me. The manager and Pickens was very nice but she did not have any direction to give me a refund from corporate . .And I also just heard important I surgery because of this issue, the phone didnt work so I missed the call.
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ID
#3238280 Review #3238280 is a subjective opinion of poster.
Location
Easley, South Carolina
Pros
  • Convenient
Cons
  • Lack of corporate accountability
Loss
$90
Preferred solution
Full refund

Customer service

Store # 6998 zip code 30344. Customer service is very poor. I made a mistake and purchase a Blue Ray movie. I was told by the manager I couldn't get my money back or get another movie.

User's recommendation: Stand by your policy.

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3 comments
#2114595

They are standing by their policy, and the law. You cannot return the Blue ray.

My recommendation. Bring a parent shopping with you to help you read.

#2113869

If only Blue Rays stated that on the package......

#2113862

You should be able to return it with a receipt and if it is unopened.

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ID
#3237964 Review #3237964 is a subjective opinion of poster.
Location
Atlanta, Georgia

No one reach out to me. However, customer service toward black people is very poor.

Just because I bought a blue Ray DVD and not a regular DVD. I could not get my money back. Or get another DVD.
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ID
#3237952 Review #3237952 is a subjective opinion of poster.
Location
Atlanta, Georgia

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New Reviewer

Walmart account

Look up my account left my wallet at realtives house wouldn't give me it back i need a new one please call my phone 386916****

User's recommendation: Rakim.

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ID
#3237280 Review #3237280 is a subjective opinion of poster.
Location
Georgetown, Florida

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New Reviewer

Refund

Never received items and refund was given to affirm but I still have to pay interest for late refund
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ID
#3237190 Review #3237190 is a subjective opinion of poster.
Product
Goodyear Tires
Cons
  • Charging credit card and not shipping product
Loss
$67
Preferred solution
Full refund
New Reviewer

I need to get my prescription

I am not getting any one to answer the phone and confirm that I have my medicine ready need to get my medicine today please message and let me know what I can do I am calling Walmart in Newcastle Delaware Wilton Blvd and no one is available to assist with my question need to get the amount of my medicine and confirm more information on my prescription please let me know what I can do to get help with my prescription . I want to know how much and if my prescription is ready today
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2 comments
#2113601

What time were you calling? They have a lunch break in the afternoon where no one is in the pharmacy.

#2113620
@PissedConsumer2113601

But at the same time, whether it is lunch time or not, good luck getting Walmart to answer their phones.

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ID
#3236457 Review #3236457 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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New Reviewer

All quiet, no response

Ive been charged $25 to my bank acct using router and acct #. I have not written any checks to walmart if i buy something my debit card is used

User's recommendation: Response is appreciated.

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ID
#3235981 Review #3235981 is a subjective opinion of poster.
Location
San Antonio, Texas
Purchased warranty thru Walmart,and they will not honor it because in mis-placed my receipt. Sent them a picture of purchase on my phone -1 no response!
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3 comments
#2113618

Most likely you bought the television with a credit card. If possible get a printout of your purchases.

It will state where you bought the TV from and how much you spent. They are not going to just take your word without proof on an expensive item.

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ID
#3235620 Review #3235620 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer
people need to know how Walmart operates now.. For me, I am pretty much writing Walmart off my buying sources. The 2002 Prius incident A few years ago I used to use Walmart to change my oil and buy tires etc. I had bought a 2002 Prius and took it to them for an oil...
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ID
#3232336 Review #3232336 is a subjective opinion of poster.
Location
Alcoa, Tennessee
Cons
  • Numerous
Loss
$4060
Preferred solution
Let the company propose a solution