Walmart Reviews

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Totally messed up order 853721*-***074

Haven't received two items from order. I keep getting messages from fedex but no ordered items. I am missing patio chaise lounger bench cushion, indoor/outdoor chaise lounger cushions rocking chair sofa cushion tatami mat window seat mattress $26.79 (1) Better homes & gardens Woven Blue 44x21in outdoor chair cushion $47.61/ea Qty:2

User's recommendation: I really like Walmart, but on line shopping with them recently has been a bummer. Keep your orders small, not too many items in one order. I ordered four cushion items for my porch, one was cancelled and I haven't received the other one, although they say it was delivered.

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1 comment
#2075382

No one cares

ID
#2957501 Review #2957501 is a subjective opinion of poster.
Location
Manor, Texas

Caution Others About Ordering From Walmart Online

I ordered a folding table with free shipping and received a child's wooden climbing wall. I requested a return shipping label and a refund 4 times via chat and phone calls, was promised the return label and refund each time within a day, and received nothing from them. I finally contacted the Better Business Bureau, who submitted my complaint to them, and Walmart never responded. They are indifferent and clearly get away with it. Not sure what to do next, but I need to get the large heavy box out of my house, so in the next day or so will donate it. This has been the worst online shopping experience. New way to unload stock that's not selling - ship it to customers instead of their order and refuse to pick it up.

User's recommendation: Avoid Walmart Online.

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ID
#2957316 Review #2957316 is a subjective opinion of poster.
Cons
  • Very poor customer service

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Verified Reviewer
New Reviewer

Pay extra for delivery and don't get it

I ordered a grocery delivery on Friday Oct . 8th to be delivered on Oct 9th between 7 and 8 pm . I paid Wal Mart about 80 dollars to not be charged the 7.99 per order two months ago . They sent me an email stating that everything was fine with my delivery then another email later stating my delivery was delayed . After 9 pm the store called to tell me they were closing at 10 and I needed to get out there to pick up my groceries . I am disabled and had already paid a friend for 2 DAMN HOURS to bring in my food and put it away !! I called the store and could not get anyone to answer the phone . What is their problem ?
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ID
#2954858 Review #2954858 is a subjective opinion of poster.
Location
Statesville, North Carolina
Pros
  • Delivery
Cons
  • No delivery at all after paying 80 bucks extra for delivery
Loss
$15
Preferred solution
Let the company propose a solution

Horribleeeeeeeee

Los empleados no se enteran de nada se pasan la bola de un lado hacía otro , tutean al cliente como que fuéramos familia , y encima le hablan a uno con tono sarcástico y cínico , mi experiencia con este muchacho de hoy horrible !
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ID
#2954807 Review #2954807 is a subjective opinion of poster.

Recieved WRONG ITEMS

Wrong Items sent. I will NEVER ORDER OR SHOP AT WALMART AGAIN.. AND I WILL BR TELLING MY FRIENDS AND FAMILY
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1 comment
#2074966

" I WILL BR TELLING MY FRIENDS AND FAMILY".. Trust me they don't care.

Walmart won't care, or notice, you're gone. Go back to Goodwill

ID
#2954419 Review #2954419 is a subjective opinion of poster.
Location
Detroit, Michigan

Problems

Had a ton of pre auth charges on my bank account which I had not authorized. Took forever to get them removed and refunded. Also new app is horrible

User's recommendation: Quit shopping at Walmart.

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ID
#2954374 Review #2954374 is a subjective opinion of poster.
Location
Atlanta, Georgia

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New Reviewer

Damage tablet

I shop only at Walmart only and I got treated like dirty I had rated you all a five star but I take that back for me to be loyal to you all I couldnt get any one to let me turn in a damage tablet this mess up Im not shopping at Walmart any more and my family and friend wont either I been rip off with a damage tablet

User's recommendation: Don’t shop at walmart.

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1 comment
#2075039

Your grammar and lack of punctuation is horrible.

ID
#2954278 Review #2954278 is a subjective opinion of poster.
Location
Henderson, North Carolina
Pros
  • Nono
Cons
  • Very poor customer service
  • No clearly stated caution to buyers
Loss
$169
Preferred solution
Full refund
New Reviewer

Wrong exchange

The return that they were sending me was supposed to be a dorm size fridge raider with the freezer they sent me a deep freezer
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ID
#2954273 Review #2954273 is a subjective opinion of poster.
Location
Croswell, Michigan
New Reviewer

Horrible customer service

They suck. They lie and then hang up on you. Trash suck worst horrible rude incompetent condescending and I could go on for days

User's recommendation: Don’t ever get anything delivered.

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ID
#2953912 Review #2953912 is a subjective opinion of poster.
Location
Houston, Texas
Cons
  • Being lied to about delivery date
  • Refused to give me a refund
  • No ability to get a resolve with customer issues
Loss
$50
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Will not take vendor coupon for items purchased

Scanner would not scan vendor coupon and associate said they are not allowed to type in the coupon code or number
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ID
#2953719 Review #2953719 is a subjective opinion of poster.
Location
Newport News, Virginia
Loss
$1
Preferred solution
Let the company propose a solution
New Reviewer

Not happy with certain service

on oct.7 I went to the auto service for a tire isntallation,I was told, no.because it was 2 late even though it was only 3:45 p.m.,so today oct.8 I went back a little earlier and I told them I need a new tire and to rotate my tires while they were at it,,So I took a walk inside the store, then bout 1/2 an hour I was called,my car was ready,Then I was also told that they couldn't rotate my tires because I needed to buy 2 new tires in order to do so, I paid for the tire and lDO eft,of course not 2 happy with the service,it was bad.

User's recommendation: do not go to walmart for auto service.

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ID
#2951493 Review #2951493 is a subjective opinion of poster.
Location
Greensboro, North Carolina

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Verified Reviewer
New Reviewer

Order is late. And the website phone number is incorrect.

Order is late. And the website phone number is incorrect. Walmart store on seventh Street in Reno Nevada Does not answer their phone when you have a problem with my grocery order. Its always late and when you call the store no one answers. So I have to call the main one 800 number to get any answers on getting my order to me. please can you text us!

User's recommendation: Do you have order delivered on time when expected. And answer their phone when a customer calls. This is been happening multiple times for the 7th St., Walmart store in Reno Nevada.

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ID
#2950758 Review #2950758 is a subjective opinion of poster.
Location
Reno, Nevada
Preferred solution
Deliver product or service ordered
New Reviewer
Went to Walmart store twice to return an online purchase. First time I was told their printer is not working. Did the return online and printed label and went back again. This time I was told their device is not working. Called and talked to an online representative....
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ID
#2950477 Review #2950477 is a subjective opinion of poster.
Location
Livonia, Michigan
Pros
  • Closer to home
Cons
  • Poor customer service
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer
Firstly .. I have daughters.. Instead of accommodating cross dressers etc. in a safe, neutral way.. There are grown men going into the woman's restroom.. This is unsafe .. Unethical and irresponsible. 2nd.. They say they are not firing or laying off workers for the new...
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16 comments
#2078215

daughters is neglect or child abuse. My house is 2 at most 4 miles from home.

My daughters as well as my wife can stand the exercise to lose weight. GPS says my house us 5 miles from my house.

Besides my stupid daughters were acting like idiots. They were being punished.

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ID
#2950279 Review #2950279 is a subjective opinion of poster.
Cons
  • Quality
  • Never stocked
  • Does not care about female safety

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Verified Reviewer
New Reviewer

NO Communication

FedEx said they delivered a package but I did NOT receive it. Contacted Walmart and they said they would contact shipper. Have not heard anything from either since.
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ID
#2948854 Review #2948854 is a subjective opinion of poster.
Location
Gladstone, Missouri
Preferred solution
Full refund