Shopped @ Walmart in Gettysburg, Pa bought a grate to use for a fire pit @ a camp site while on vacation. We forgot to take the grate out of the shopping cart w/some other things we bought.
And left the parking lot realized 10mins. later and we went back to the store to get it out of the cart and low and behold it was gone. We went back into the store reported it to customer service and they said come back in 1/2 hr. to see if it was returned.
Well we said we are going to our campsite and we didn't want to return. If it wasn't there after 10mins. why would it be there in a 1/2 hr.? The manager said we had to just pay for another one if we wanted to replace it?
Which we did buy another one and come to find out that Sears also has the same grate for $2.00 less and Walmart is supposed to be the cheapest. So not only did we end up paying double but also ended up paying $4.00 more cause they wouldn't replace it. We shop there regularly and the visit before that one we even spent a lot of $. Needless to say it will be a long time till we shop from there store again.
The associates are rude and they never have enough help at the check outs.
I do not understand how they stay in business? Peed off..
Monetary Loss: $13.