Bought a 50.00 gift card (outback) from the Walmart store in Missoula, Mt as a gift for my brother. When he tried to use it at Outback they said there was no money on the card so he paid for his bill out of his pocket.
We called the number on the card and they said the card was never activated. I took the card back to the store were I have been a customer for over twenty seven years and tried to explain what had happened. Might as well been talking to the wall. The person and the Manager that showed up showed no concern or tried to do anything but lip service.
I expected a little more for being a lifetime customer.
I or any of my family will not be back. Maybe with that extra 50.00 they can afford to hire more competent staff.
Product or Service Mentioned: Walmart Gift Card Activation.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $50.
Preferred solution: Full refund.
I liked: I like the store, Like the.