Below you will find what a friend of mine experienced this afternoon at your Richland, MS store and posted on Facebook. The employee referenced below should be fired.
At a minimum, employees should NOT be allowed to talk on their personal telephones on the floor. Ever! I realize there is practically no chance of identifying this employee now, however, had I witnessed what is described below, the offending employee would no longer have a job at Walmart . Thank you.
So I went to Walmart today for some last minute Christmas gifts and I as soon as a walk in the door there is an older woman leaning on her buggy looks like she could fall any second she asks me to get her an electric scooter bec her knees where about to give out.. I said of course hold on one second I walk over there to only two scooters the Salvation Army man helped me out it was dead the other one had a Walmart employee sitting on it on the phone I said excuse me mam I need that scooter for a woman over there and the employee literally looked up at me and continued talking on her cell phone never got up nothing(I was mad by this point
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Rude employee.