Florida City, Florida
Not resolved

I was in the checkout lane at the Walmart in Bowie, MD on 1/16/2014 at 7pm and after half an hour of waiting the clerk took my stuff and turned off his light. He put it on another counter that was not even open.

I asked him what he was doing and he just kept quiet. The clerks name was Akeem. Then Miz Clem came and opened up the closed counter with some weird attitude. Immediately she pushed my items to the side and started checking out other people who had started to form a line.

After she checked out 3 people I said to her, why am I being made to wait I have already been in line forore than half an hour to which she said with some nasty attitude, "You haven't been waiting in my line". I wanted to flip out at this point but it would have only made matters worse. I asked for the manager but nobody called him. I just wanted to get out of there never to return.

Now what remains to be seen is whether the Walmart management will take any action against those employees or send me an apology or just ignore the bad experience. We shall see...

Product or Service Mentioned: Walmart Manager.

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Communication is the key. I don't mind waiting but being made to look like a fool is punishment for just being a customer.

Yes people at the store have lives and better management would solve most situations.

Maybe longer stalls with a rope to close the line instead of a light. One thing is for sure if it happens often bye bye Walmart.


They need more low level help and LESS MANAGEMENT sitting back in the desk and DOING NOTHING!!


i have to call *** on this one. if they had pushed your stuff over and started to check out someone else why on earth did you not POLITELY say "excuse me but those are my things i was next in line when the cashier shut his light off"

which btw he was probably doing to go home. you do realize people at the stores have homes/lives OUTSIDE the store and you're not the only one with things to do right ?


You aren't going to get any results from WalMart on this site. This is a general complaint site.

For any chance of getting results you have to go to the WalMart web site.

I think you are making a mountain out of a mole hill. Granted you might not have been treated fairly, but I also think you are exaggerating to a certain extent.