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Had a Savings Catcher account for about a year and accumulated a little over $80 in credits. In late November the system dropped my account such that I am unable to sign in.

When I use my password it says "Login Failed" and when I select 'Need a new password' it says there is no account associated with my email.

I called the 800 number the store gave me for Savings Catcher problems and after working through the phone tree got a message that 'call volumes were unusually high during the holiday season' and I should call back later, then hung up on me. I'm sure Sam Walton would be proud of the corporate hacks that inherited his once great company.

Product or Service Mentioned: Walmart Shopping Savings Account.

Reason of review: Poor customer service.

Monetary Loss: $85.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Dec 15, 2016.
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