The Savings Catcher program at Walmart is a joke. I submitted 3 receipts 8 days ago for the Savings Catcher Program.
They were submitted successfully and I can see them on my phone that they are still processing. It's supposed to take 3 days. I've written customer service twice.... no answer.
What a joke!!!! They keep changing their savings catcher program. It was much better when they matched prices directly in the store. I admit most cashiers were clueless on how to manually enter a price.
The cashiers are a bunch of robots. Now, it's only done online and it doesn't match most local stores.....
This is the final straw... non existent customer service.
Product or Service Mentioned: Walmart Savings Catcher Rewards Program.
Reason of review: Poor customer service.
Monetary Loss: $10.
Preferred solution: Price reduction.