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I had scanned several receipts into my phone - about $40.00 in savings. When I went to log in to cash them out, it said I had no such receipts available to me.

I talked to some other people who said they experienced the same thing. I just scanned in a new receipt and checked a couple of days later - that one is not there either. Obviously, there are some flaws in their program or it was purposely designed this way. I wrote the company about it several days ago and have yet to hear back....Not a big deal because I don't take the time to "coupon shop" but $40.00 bucks is $40.00 bucks.

I must agree with the other shoppers seems to be a scam.

If you do have receipts that you can see, cash them out now!!!! Don't accumulate them like I did or they will be gone.....

Reason of review: Savings Catcher.

Monetary Loss: $40.

Preferred solution: Full refund.

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Anonymous
#1608225

I think they changed the way it works so they don’t have to pay. Now if you don’t have smart phone you can’t use it. I tried to enter on phone and it would not take it now it’s nothing but a big scam

Anonymous
#1599497

I had over $60 with the old savings catcher. Now it is gone.

Anonymous
#1587818

Hi All. I contacted customer service today and was given the Savings Catcher Departments telephone number.

All I had to do was log out of my account and log back in and I can see my money. The number is 866-224-1663.

Anonymous
#1564755

I’ve lost over $100. I also think it’s a scam.

Just lost $20 today!! And it’s not in Walmart Pay.

Anonymous
#1557225

My saving also disappeared almost $1oo worth. When I went to Walmart to use them they (and my phone)said I needed a password.

I used the password I use for everything and it said it wasn't the right password. So when I got home I hit the forgot password and you said you would Email me a new password. D.id this 3 times and never got a new password although you said it was sent. now I can't even scan my receipt without a password and my savings is all gone.

I scanned faithfully for months to get the savings and one of the biggest companies in the world took it away!!!! WTF cherylahultine@gmail.com

Anonymous
to Cheryl #1587821

Here is the Savings Catcher departments number 866-224-1663. I got my money back.

It was a matter of logging out and logging back in. Hope this is helpful!

Anonymous
#1550150

Every time I scan my receipt I get an email whether their were cheaper prices found or not . If there has.

Wen it tells me how much. The past 2 months the rewards show up nowhere nw. It says to view savings to click.

When I do it takes me to their ad!!!! Total scam now!!!

Anonymous
#1547261

Where is my money it disappeared from my phone

Anonymous
#1543792

Walmart has to watch every nickel

Anonymous
#1529554

My mother in law just had $98 and some change just up and get gone .....first time out of many its happened she gets alot back ....dnt know i think its messed up ....hope mine don't get gone

Anonymous
#1519191

My Walmart app completely disappeared from my phone, and I had $17 saved up! I too am pissed, we work so hard to save pennies, and then they take it away from us?!?!

Anonymous
to karen #1527297

Mine are gone too...

Anonymous
#1515477

I had about $30 a few days ago. and today I went in to use them and it said I only had about $21...

I haven't even used it at all!

Am I missing something??? If I dont use it do I lose it??

Anonymous
#1506123

My rewards dollars also disappeared when the me app started,

Anonymous
#1504338

This just happened to me when they changed their website. Two years of money and receipts gone.

Walmart wont respond back to me. Happened May 2018

Anonymous
#1491152

This also happened to me! I had over $60.00 saved up when I checked earlier in May, 2018.

I checked this week after submitting a receipt, (the end of May), and my balance is $13.31!!!

Called and the service lady said she would report it and they would get back to me. I’ll start shopping elsewhere!

Anonymous
#1482117

Mine disappeared too, never received refund. I feel Walmart knows there is a problem but isn't going to fix it.

They assured me I would receive my money back into account but never did.

Now I use it immediately even if it's a dollar. Will never accumulate a balance again.

Anonymous
#1482112

I had almost 80 dollars on my savings catcher account. I checked balance one day and rechecked it two days later and I had 12 dollars.

I called the saving catcher number and they assured me they would check into it and give me my money back.

Mine is set up through Walmart pay, I immediately removed my credit card info from there. I felled ive been scammed and Walmart isn't going to back up there site

Anonymous
#1474600

I just discovered my sixty dollars disappeared no email nothing it said life time was 60.40 but available balance was zero

Anonymous
#1466564

My savings catcher dollars disappeared, where did they go?

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