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The Walmart gift card exchange at is a scam. No 24 hour service. Customer support telephone number does not answer. email support does not respond.

Questions? Contact our Customer Representatives at (800) 692-7611 or

See link for Walmart Gift Card Terms and Conditions

Contact Us

Phone Number: (800) 692-7611 Mon - Fri 9am - 5pm EST

Email Address:

It has been over 3 days. This is a serious scam. Search the Internet and you will find multiple complaints. Walmart should be sued. This is a direct link from the Walmart web site:

Product or Service Mentioned: Walmart Gift Card.

Reason of review: Fraud.

Monetary Loss: $115.

Preferred solution: Full refund.

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Brooklyn, New York, United States #934924

I received my card in 2 hours

Crown Point, Indiana, United States #927184

I haven't received my giftcard either and it's been 3 days as well.

Anderson, Indiana, United States #926881

I got an email from Walmart about this so called gift card exchange. I decided to give it a try.

I did this at 11:15am on Jan 3... still do not have a Walmart e-card.

Did you ever receive yours? I really just want to cancel the order and get my original gift card back, but you can't even get anyone on the phone!

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