15.4K views
205 comments

I was checking out with my toddler and she was not listening and while trying to keep her in check and scan items I guess I mistakenly missed a few. Before even leaving the checkout area (I never left the store) the cashier says a few of my items didn't scan.

I say oh no well which ones and I'll rescan them and pay. She calls a csm and they start going through every bag and then they call a manager and I ask them what's going on and the cashier says I didn't scan some of my items and I say yes I did to which she loudly yells that I didn't because she was watching me. I'm beyond embarrassed. The manager tells me to come with her and I do to a little room showing me scanning my items on camera.

She tells me she knows what I was trying to do and asks if I have a criminal history to which I reply no I dont. She tells me I'm not being prosecuted and no police will be called but that she needs my drivers license and ssn. I comply. She asks if I can pay for the items that didn't scan and I say of course and she let's me pay for them.

Then she tells me loudly enough for everyone in the front of the store to hear that I am to never come into her store and use her self checkout lines again. As if I ever would after this anyways. My point here is I was not trying to steal anything. I never admitted to stealing anything.

I never signed anything. I never even left the store without paying. Why did she take all my information and treat me like a common criminal? Will police be coming to my door at a later date?

I'm so confused and honestly hurt by all this. Advice please.

This happened in Tennessee btw. Ty

Location: Paris, Tennessee

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

All these super honest people. Wow I am amazed...

To bad their holier then though persona gets lost in their put downs and judgement over mistakes that happen over and over everyday. I wouldn't believe a single one of you. Guess when walmart charged my parents with. Theft.

When mom didn't scan the dog bones on accident, in the eye of most this forum that makes them guilty. And they are criminals... Now let's think here two old people on riding carts that offer t pay for them are told no and both charged. Real hero's you all are.

Btw in my eye if they are paying close enough attention to see you miss an item Why the *** dont They simply offer assistance, or tell people instead of waiting for them to move toward the exit? Isn't that why they have a person overseeing the *** Nope let's see them miss an item and basically set them up instead. Sorry you can walk by to stop them you can simply. Say I'm sorry I.

Think you missed an item or two let me help you with. That.. oh well no one in my family will ever perchase. From Walmart companies again.

Congrats to walmart you just easily handed over ten of thousands a year me my 7 children , my parents, siblings, have all banned walmart. If a commoner mistake that every single cashier has made most more then once makes the people who Support your business criminals. You can eat a *** We have.

Currently filed two suits on walmart and considering a third. For all you idiots on here, just wait next your mom might be the Their next gl

Marlea Mtb
reply icon Replying to comment of Guest-1942575

I just went through a similar situation at Walmart in Franklin Kentucky. Getting ready to go on vacation and being excited I may have been rushing a little bit however the one item out of $180 that did not scan didnโ€™t seem to be the issue to me being that I was followed by the same person who grabbed me at the door the whole time I was in the store he was sure I was a criminal from the time I step foot in that store I didnโ€™t realize he wasnโ€™t a drugged out *** man following me all over the store until he grabbed me at the end of my shopping. Not only did he take my ID but then with it in hand proceeded to ask my name my maiden name looking at the ID like It was fake my question that I went back and spoke to a suppose it manager about which Iโ€™m sure was a team leader I think thatโ€™s what it said on his badge and had two questions that did not get answered one why was the guy following me all over the store like I was a thief and to why is there a paper in a security file about me if I did not go to jail and had not been proven to have committed a crime I am still left without answers and honestly I am traumatized by the whole event itโ€™s hard to go in that store although itโ€™s a huge convenience to go anywhere else

Guest
reply icon Replying to comment of Guest-1942575

Same thing happened to my son. Itโ€™s a mess

mark d Svv

i do love wallmart but they have to put up w/so much crap

Leeba Ucq

You were not falsely accused of theft. You were stealing.

You knew what you were doing.

You hoped that if you got caught you would claim that your child distracted you. Obviously you did this before.

Guest
reply icon Replying to comment of Leeba Ucq

How do you know she did not make a mistake? Are you that perfect?

Guest

Sam Walton would turn over in his grave if he knew what has become of his company.

mark d Svv
reply icon Replying to comment of Guest-1768782

i was accused of retail fraud walmart they wouldnt show me the pictures or the proof or the workers names involved only a kop to scare me into a confession no miranda rights or nothing & it was for a rebate i didnt do right i dont steal if i can get some help w/this from walmart thank you

Guest

I have a question? Suppose you go buy a whole bunch of groceries through one of the manned or womanned (or other) checkout lanes and the person checking you out accidentally forgets to scan an item?

What if you get outside and notice that even though you bought 20 cans of something that only 19 of them rang up?

Will you be arrested if you don't go back into the store and wait in line at the customer service desk to point out the mistake? Or is it's Wal-Mart's policy that you can consider it to be a gift?

Guest
reply icon Replying to comment of Guest-1660734

You should waltz right back into the store, wait in line behind someone buying an entire weeks worth of groceries, and pay for the item that you weren't charged for.

Zachary2001 Jvs
reply icon Replying to comment of Guest-1661275

Most people do. Or they return the item and claim that it was not scanned.

Well give it to the greeter. Some don't, but a big company like Walmart is not going to be hurt by 1 50 cent can.

Zachary2001 Jvs
reply icon Replying to comment of Guest-1660734

I think the difference is that it was their mistake not yours. I also get the feeling that this is not the first time that the OP "forgot" to scan things.If it is a one time mistake they should let her pay for the item.

The issue here is not her forgetting to scan the items. It is about her insisting that she did scan all the items when she did not.

They probably thought that that was suspicious. I am not saying this, but often people use kids as an excuse when they "forget" to scan an item.

Guest

Wow you're lucky I even asked one of the associates for a little help she did, unhappily of course... Thinking I'm all done walking to the door I was stopped...

Brought to a room locked in until 2 thugs came back in going through my merchandise.. the items the girl helped me add she didn't actually add...

I was held for 3 hours arrested and had to stand in front of a judge .. for $12 worth of *** I hate Walmart

Shannette Sic
reply icon Replying to comment of Guest-1660369

People would believe you if you did not go calling grown women girls. Don't do the crime and you will not do the time.

Guest
reply icon Replying to comment of Shannette Sic

The crime is that the awful company wants free labor and to treat that free labor as criminals, *** Walmart and ***

Guest
reply icon Replying to comment of Guest-1660369

There not aloud to hold you in a confined space walk the *** out , if they stop you to look at your receipt say im good keep walking.. there security are terrible and will charge most the time especially over 25 dollars .

They really are not suppose to mess with anyone under that amount because of the lawsuits , and they also have to know that you did something on purpose without a reasonable doubt .. I got *** once to , and it was there u scan , I scanned every item in my basket , some of the items was coming out way cheaper than what it was suppose to be. They stopped me and since I didn't think i did wrong I showed her my receipt, next thing I know they tried to put me on a room to wait for a cop , they took all my items somewhere , and I said you know *** this im outta here it ain't worth me trying to prove my innocence to you , *** my *** and walked out with nothing, and then without my knowledge cop was there already, so when I walked out he said I was under arrest and I asked why nobody showed what I did wrong , he didn't like my response then picked me up over his head amd bodyslammed me on the ground , and next I get charged with a felony for resisting obstructions amd assaulting and theft ...

I'm still in the fight ands been miserable , still no solid evidence no eye witness nor nothing on cameras show I did anything wrong. I will sue if I get a non guilty but my county in michigan is very strict so they get away with what they want especially because we don't know the laws and our rights

Guest

Quit your complaining , shop elsewhere

Guest
reply icon Replying to comment of Guest-1628358

Name is dick95. Name checks out.

Dona Yja

Ordinarily, I would suggest you go to a manned checkout lane in order to avoid this situation but knowing Walmart and their usual lack of open, manned checkout lanes you can either use the self checkout lanes or just not bother to shop at a store that treats you like dirt, eg., Walmart. There are other stores in town.

Nazeer Hwk
reply icon Replying to comment of Dona Yja

People really need to read the replies that the OP left. She claimed to have a total of seven items unscanned and had admitted to doing this before.

If she is going to use her toddler to try and get out of "forgetting" to scan items she deserves to be treated like dirt. As others stated she should be glad her child is not being taken from her.

They probably have yet to prove that she is only claiming that her daughter is a distraction. She has even admitted to losing her on several occasions.

View more comments (185)

Walmart Reviews

  1. 2764 reviews
  2. 1279 reviews
  3. 1329 reviews
  4. 905 reviews
  5. 522 reviews
Walmart reviews