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3.7
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3 comments

I got a gift card for Christmas that I was planning to use whenever a game came out. I waited for the release date and went online to order it, I entered in all the information, everything seemed fine.

It said it would email me with my digital code. I checked my email and it says the order was cancelled by Wal-mart. No explanation at all and that my gift card was refunded. I went back to Wal-mart to check the balance to make sure and it said the gift card was empty.

Guess what? The help page informed me that I have to wait a week for the refund.

Product or Service Mentioned: Walmart Gift Card.

Reason of review: Problems with payment.

Monetary Loss: $20.

Preferred solution: Deliver product or service ordered.

  • Walmart compaint
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Anonymous
#1275845

It's no different than a credit card. The company is quick to post the charge but loves to drag their feet when it comes to a credit.

LadyScot
#1276911
@Anonymous

Walmart does not control how quickly a merchant applies a refund.

realm188
#1275785

Well, at least you are getting refunded. Sometimes it does take a while for the transfer.

Patience, my friend. Patience.