Tonight we went into Walmart in Cranston, RI. Jonathan was the cashier.
It is obvious he is new at the job he messed up my change. It was pointed out that he made a mistake. He said wait until he serves the next customer to open the draw to correct his error. The problem was since the next customer was credit card bill the draw did not open.
The kid was going to have me wait for the next customer. I told him to get his supervisor, Monica was the supervisor stated he is new, that is obvious. Walmart set their employees up to fail. She moves as fast as molasses and made it quite clear she does not want to be bothered training people.
Why was she not near him to help him just in case things like this happen? I do expect for this circumstance Walmart give me a $20 gift card for my inconvenience. Monica is at the level of her incompetence.
I would not trust Monica to put a garbage can lid on securely. She has no reason being a supervisor, but she does fit in as the derogatory photos of people of Walmart.
Product or Service Mentioned: Walmart Manager.
Reason of review: Poor customer service.