Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
1 comment

I bought an hp envy touchsmart 15 notebook PC for $698.00 around Christmas last year and when i bought this i thought i was buying a brand new laptop but then couple of months after i noticed it started to glitch a lot and i just thought maybe i had a virus. I started to have trouble turning it on so now in order to turn it on sometimes i have to take out the battery and then put it back in that's when i discover the screws that are suppose to be in my laptop were missing But before i could put two and two together it was to late and my warranty was up

This reviewer shared experience about damaged or defective and wants this business to offer any options to resolve the issue as the author lost $698. lilduggan is overall dissatisfied with Walmart. The most disappointing about hp envy touchsmart 15 at Walmart was damaged products Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Target that you may also consider. Also, you can continue reading comments about Walmart.

Check out the best and the worst companies in Supermarkets and Malls category for more informed decision or compare Walmart to other companies on our site.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment
Norfolk, Virginia, United States #973238

Was it sealed when you purchased it, as most laptops have tamper proof stickers on that leave a sign that its been opened. Screws missing while odd aren't entirely proof of tampering as it could have been missing from the factory.

How do you think it was tampered with? As in what do you think someone did to it?

You May Also Like