I bought an hp envy touchsmart 15 notebook PC for $698.00 around Christmas last year and when i bought this i thought i was buying a brand new laptop but then couple of months after i noticed it started to glitch a lot and i just thought maybe i had a virus....no virus. I started to have trouble turning it on so now in order to turn it on sometimes i have to take out the battery and then put it back in that's when i discover the screws that are suppose to be in my laptop were missing But before i could put two and two together it was to late and my warranty was up
Reason of review: Damaged or defective.
Monetary Loss: $698.
Preferred solution: Let the company propose a solution.
I didn't like: Damaged products.