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I purchased a castle pop up tent with it's own carry case for my grand daughter on 9/30/17 from Walmart.com.I received it on 10/10/17.

It came US Mail It didn't come in a bag, envelope, box, or any protective cover. They just stuck the shipping label on the plastic cover. It is all dirty, scraped, and torn. I have never seen anything so tacky like this before.

I called Walmart complaint hot line about it and now they tell me that I can't return it to the store I have to take my money and send it back to this third party Vender!This is crazy!

Reason of review: Damaged or defective.

Monetary Loss: $20.

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Anonymous
#1377916

OP:

You would have noticed if you were ordering from a third party vendor at walmart.com since that is mentioned for items sold by third parties.

So, yes, if you ordered from a third party vendor then you would need to deal with them.

You most likely can find this information on Walmart's website.

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