Update by user May 25, 2016
I've still not heard anything from Walmart on this issue but I wrote a review for this product on Walmart's website and they haven't posted it yet. It's been almost two weeks since I wrote it. Makes me doubt the validity of product reviews there.
Original review posted by user May 13, 2016
I have been buying Spring Valley Evening Primrose Oil from Walmart for a few years now and have had good results from the product. However, the last bottle I got smelled like the oil had turned rancid.
I called the toll-free number on the bottle and reported it. They took my email address and told me they would email me a Walmart gift card to refund my purchase price (even though I paid cash for it). While giving the man the information off of the bottle, I noticed it now states "Product of China." (I still had my last bottle and this statement was not on it.) I asked if this product was going to be made in China from now on and he said, "Actually, I looked this one up already and it was really made in New York." He said that anytime I want to know the true origin of a product that I'm purchasing from Walmart that I should call and ask where it was made. Really?
I'm supposed to call for every item I place in my cart at Walmart if I'm concerned about where it was made?
I sent an email to Walmart's Customer Service explaining what this man told me and asked if the labels truly did not mean anything. I also told them about the rancid product. Guess what? This was over a month ago and I never got a reply from Walmart or the gift card I was promised.
I still had my store receipt for the Evening Primrose Oil and took it back to the store for a refund.
Think I'll be buying supplements from Walmart any more? Nope!
Product or Service Mentioned: Spring Valley Vitamins Evening Primrose Oil Supplement.
Reason of review: Bad quality.
Monetary Loss: $7.
Preferred solution: An answer to my question, "Do your product labels lie?".
I liked: Convenience.