Walmart Austin, TexasComplaints and Reviews

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2.2 Based on 1634 reviews
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  • Customers like
    • Prices 26
    • Selection 7
    • To never shop at walmart again 7
  • Customers don't like
    • Customer service 112
    • Service 50
    • Management 39
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i ordered ping-pong tables and Walmart cancelled them. every item i ordered, Walmart keeps canceling it, i have no idea why. i have more than enough funds. its really annoying to me why a customer would order an item and a company would cancel it without nay notification. i was "suppose" to go pick up my item today tomorrow but unfortunately when i checked and looked, i found out that the item i ordered was cancelled. i am very displeased with... Read more

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Im pretty sure im going to get all kinds of negative on this, and thats what makes this country so great. We can say pretty much whatever we want. Frankly i vould care less what the people rant about what our forefathers did to the natives. Because it was a cultural slaughter that involved numerous nationalities over hundreds of years all over the world. So save it for hostory class. I should not have to wait for a clerk who speaks in english in... Read more

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Walmart Black Friday online purchase experience
1 of 2

I placed an order online on Black Friday and the online system showed the item in-stock and available also at all my local stores. Instead of having it shipped, I went ahead and chose my local store on Ben White Blvd in Austin, TX to pick up. I had received a notification via email that the item is in-store as I had setup in-store notifications prior to this purchase. However, almost 24 hours after placing my order, the order was cancelled. Now... Read more

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I was at the optical shop. There were only 2 Walmart employees helping only one same person. I commented (Iwas talking only to my daughter) that there 2 walmart people helping only one person. Diane (who works there) began scolding me that it was my fault and I had to wait. She also told me to wait there in the store, one to two hours, for Armando when I could make a complant. Maybe she was just having a bad day. Clearly she needs remedial... Read more

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I ordered Duke's Nut Cracker thru Walmart.com and I returned item when it arrived. The package wasn't opened and sent it back for refusal to accept the item. I waited for 2 weeks and didn't see credit issued on my paypal.com account so I sent them two emails, 12/31 & amp; 1/7 but still havn't heard from them. This is a worst business I ever dealt with thru Walmart.com. I have sent an email to Walmart to see when they will issue the... Read more

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  • From mobile
  • Jul 03, 2014
  • #506242

Sorry tire service department. Took 4 hours to replace 1 tire.

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We tried to purchase an item at Walmart with a check. Although there was enough money in our account, we were denied six times by Telecheck. Needless to say we didn't make the purchase. However,after calling Telecheck we were told that since this was the first time they had seen with our account and routing number we were denied. Also we were told, we didn't write enough checks and therefore they would probably never approve a... Read more

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Walmart Money Card is a scam! Someone stole $1,050 from me; they made transactions with ATT, Pathmark, and KFC all in New York (I live in Austin TX). I contacted Walmart as soon as I noticed the transactions which was the day after on June 27, 2012. They told me that they could not do anything about it, I had to wait for the transactions to post to my account and they were still pending. I spoke to several people that day and spent over 5 hours... Read more

Was this review helpful? 21 5

Everytime I go into Wal Mart, I see more floor associates than I do cashiers. Many of these associates seem to be doing nothing at all, quite a few I see out in the parking lot socializing or sitting in their cars. Every single Wal Mart manager I see is always walking around, talking or whatever, and not working. I get up to check out and there are only a few cashiers here and there. The lines are always long, the shortest time I have waited has... Read more

Was this review helpful? 0 6

At Walmart the customer is no longer king. The management is king and we the customer only prosper if they are treating their employees right, which is hardly ever. Asking an associate for assistance is like a disruption to their day. I have had to go bang on associate work carts or scream "EXCUSE ME" at the top of my lungs sometimes just to get their attention. Then they give me that "what do you want?" look. I have to use the self checkouts... Read more

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