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1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
2 comments

I bought an open box Gamo Whisper .177 rifle at Walmart located at 9460 W Sam Houston Pkwy S Houston, TX 77099 and I paid $98.00 + tax for it . When I opened the box the scope was missing!

Someone stole the scope right off of the rifle and taped the box back up. I came back this store today with a receipt on hand tried to exchange for a same rifle with scope . And a store manager his name is Antonio told me he will find a scope for me but he won't let me exchange for a new one . And I said that fine !

I waited almost an hour he came and told me a rifle I bought was a last one . They don't have a same rifle in stock . I asked him if he can give me a store credit or let me return and he refused . I asked him is this your policy or Walmart policy ?

And he got mad . He called 2 security escort me out of the door .

I'm trying to get what I paid for and nothing wrong with that . Stay away from this Walmart because it run by a Mafia .

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $108.

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aliens_amoung_us
#1369546

wow....using an ethnic slur. OK, well I can match that....if you rednecks would not steal *** out of the boxes, or look with your one good eye through the merchandise before purchasing it, all would be well.

Use one of your 3 teeth to slice through the tape and make sure.

But if you didn't you should be able to get a refund/exchange if you are polite, that is if your spouse (i.e. sister) let's you borrow her truck.

And they don't just escort anybody out, unless they were unruly, so you got what's coming to ya, hillbilly.

YEE-HAW!

Anonymous
#1369371

Then you call corporate until you get it resolved. But for the police to escort you out of the store you did something to warrant that. No one is escorted out who is polite and acts right.