I bought an open box Gamo Whisper .177 rifle at Walmart located at 9460 W Sam Houston Pkwy S Houston, TX 77099 and I paid $98.00 + tax for it . When I opened the box the scope was missing!
Someone stole the scope right off of the rifle and taped the box back up. I came back this store today with a receipt on hand tried to exchange for a same rifle with scope . And a store manager his name is Antonio told me he will find a scope for me but he won't let me exchange for a new one . And I said that fine !
I waited almost an hour he came and told me a rifle I bought was a last one . They don't have a same rifle in stock . I asked him if he can give me a store credit or let me return and he refused . I asked him is this your policy or Walmart policy ?
And he got mad . He called 2 security escort me out of the door .
I'm trying to get what I paid for and nothing wrong with that . Stay away from this Walmart because it run by a Mafia .
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $108.