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Exchange, Refund and Cancellation Policy
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1 comment

I put in a $74.36 order online. I didn’t pick it up within 6 days.

The item was shipped back, and the money was put back on my credit card. I did a live chat, in which the woman didn’t understand English very well. Took a long time to get my message across. She told me I would be refunded within 5 days.

Still no refund. I called today, the Wal-Mart system is down. I am to call back in 1 hour. I usually don’t shop Wal-Mart.

I will certainly never again!

So not worth my time. Not to mention they are holding up my refund so I can buy elsewhere.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1608142

It's not their fault that banks take 5 days to process a refund. They can't hold your order there indefinately. Maybe you should try picking your order up, and taking responsibility once in a while?