My Android phone died after only 6mos. I was about to just get another one when I was told to call Tracphone.
Since I didn't have another phone to cover me for the 7 days they suggested that I go to Wal-Mart and buy another phone transfer my #. Then when the phone was returned I should just return the phone. Unbelievable policy!! I didn't want to be without a phone for 7 days I did has he suggested.
NOW they are saying it will actually take 12-15 days to return my old phone. I am now squeezed to return phone to Walmart before their 15 day return policy expires. Not one of the script reading individuals was of any help, could alter from their script.
Incredible unhelpful and would not give me a phone # for US based Wal-Mart Customer service. I guess there is no customer service at Wal-mart