My Dirt Devil vacuum stopped working and I called Walmart to file a product replacement claim. The specialist told me "I'm sorry but your warranty has expired".
I informed her that not only did the box of the vacuum state that I had a three-year manufacturers warranty but the back of my vacuum states the same! Next I spoke to a supervisor who continued in her same vein. I felt like he insulted my intelligence by exclaiming they meant "parts only" when the conciseness of the brevity of "manufacturers" says it all! Anyway they refused to fulfill a valid warranty.
I feel like I just gave this company free money!!! How can you argue your point when my vacuum says that the Dirt Devil brand will care for my vacuum for 3 years and then this fake Walmart plan will come into action! I guess they are hoping for people to forget about their product plan or how its supposed to work!!! Don't emit "manufacturers" and replace it with "parts only" to breach your fulfillment of my warranty plan!
If this company were sued, they would stop misrepresenting themselves!
I'll NEVER purchase Walmart's Product Replacement Plan In My Life!!! What a waste of money!!!
Product or Service Mentioned: Walmart Replacement.
Monetary Loss: $99.