Fremont, California
Not resolved

Placed order for some furniture and paid $1332 through their ecommerce site. Called up after 1 week to check the status, they are saying order is incomplete!

They are penalizing the customers for their technical faults. It takes hrs to get to a support executive who can tell something other than "your order is incomplete"! Such a terrible customer experience, never seen till now. Now, there is no delivery and there is a hold for $1332 and will take 2 weeks to release.

Nobody knows what to do... giving false information. Advised me to call bank and release the hold.

I will never buy anything from Walmart.. Enough is enough.

Reason of review: Order processing issue.

Monetary Loss: $1332.

Preferred solution: Deliver product or service ordered.

Walmart Pros: Prices.

Walmart Cons: Customer service, Web experience, Long waits.

  • furinture
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