Taking customers for a ride, through walmart.com site. Very bad customer experience
Placed order for some furniture and paid $1332 through their ecommerce site.Called up after 1 week to check the status, they are saying order is incomplete!
They are penalizing the customers for their technical faults. It takes hrs to get to a support executive who can tell something other than "your order is incomplete"! Such a terrible customer experience, never seen till now. Now, there is no delivery and there is a hold for $1332 and will take 2 weeks to release.
Nobody knows what to do... giving false information. Advised me to call bank and release the hold.
I will never buy anything from Walmart..Enough is enough.
More Review Details
|Layout of Store|
|Discounts and Special Offers|
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
What I disliked
- Customer service
- Web experience
- Long waits
- Reason of review:
- Order processing issue
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I am going to post this until everybody knows, and hope they change their spending habits... A different store could use the business... Wal-Mart has lost mine. Wal-Mart is so..."
- "By far, my family and I had one of the worst experiences ever!!!My husband &I decided to go to on Friday April 15, 2011 to Wal-Mart(Store #3601, Crestwood IL) to..."
- "I purchased a Dell Optiplex 780 model refurbished PC from Wal-Mart Online and will regret it until my dying day! It was $275 + $47 for the Wal-Mart Product Care..."
- "I just got my windows installed by Window World of Atlanta about a month ago. My windows are fogging. The funny thing is only the windows installed by Window World..."
- "I bought two jawbone bands, UP2 and UP3 in the space of six months, one for me and one for my mother. After the first one broke after only 4..."
- "Ordered and paid, nothing shipped, no tracking, but took my money SCAM!!!!!!..."
- "PLEASE DO YOURSELF A FAVOR----> DO NOT BUY anything from Buy Squad. Honestly, after researching on this company, I feel so *** to fall for their "low price" ;0( I ordered..."
- "Okaymmo mu legend mall overview: 1. Always Good Reputation okaymmo.com has a good reputation among our customers. Many of them recommend friends to buy from us. You may know the..."
- "The online courses at onlinecompliancepanel.com are very disappointing. I enrolled for one in the hope that it would help me expand my knowledge. What I got was totally useless. I..."