At noon on Saturday, June 9, 2012, only 5 regular checkouts were open. The lines weren't moving very fast. I moved an unattended cart, holding someone's place in line while they picked up more items. The customer returned, screamed at me that I had no right. She pulled my cart out into the main aisle and regained her spot in line. I responded in the same loud voice she used and much to my embarrassment, lost my cool and told her shut up, that she had regained her place in line and we were done.
After she paid, she came very close to my face and whispered that I was lucky this happened in Walmart, some place else, she would stick me. Nice clientele in Walmart, threatening to stab me over a place in line. The cashier and other customers in line looked, but said nothing. I didn't report the threat, but did try to speak with a manager on my way out of the store about the fact that at noon on a Saturday, only 5 checkout lanes were open. Her response was that she just got back from lunch and didn't know what was happening. She said, "They give us limited staff. It is what it is."
Oh, the other customer left part of her purchase on the bagging carousel and the cashier left me waiting for almost 3 minutes while he attempted to catch up with her, going all the way into the parking lot. The consequences, probably none. This will no doubt be ignored by Walmart since customer service is not claim to fame.
Product or Service Mentioned: Walmart Cashier.