I preordered the HP stream laptop in magenta on Dec 11th as a Christmas gift for my 11 year old daughter. This is the biggest thing that she is looking forward to getting for Christmas.
When ordered it stayed that the item would ship on DEC 15th. here it is the 17th and it's still showing processing. The item is now sold out on walmart.com. I called to inquire about my order and was hung up on twice after waiting for over 20 minutes each time.
When I finally talked to someone they informed me that they didn't know why it was still processing even though the money has been removed from my debit card. Just stated that it should be shipped on the 19th but if not call back. What the *** walmart, I put my faith into you?!? When I ask about guaranteed christmas delivery I was told walmart.comdosent guarantee anything!!
This will be the last time I order from them for christmas and they better hope I have her laptop by Christmas or they WILL be hearing about it! Beware of walmart.com people!
Product or Service Mentioned: Walmart Gift Card.
Reason of review: Problem with delivery.
I didn't like: Customer service, Long waits, Service, Management, Lack of stock.