State: Texas Product: Walmart Customer Care Clear all filters (41 of 696 reviews match)
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1.8
Details
go to Walmart on I-10 east just before beltway in Houston quite often and never no problems. door greeters do their job and restrooms are always clean. usually find what I need. yes like any Walmart sometimes they run out. they always check receipts but on me I always...
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2 comments
Anonymous
#1721839

very helpful and u right it should be closed down

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Review
#1594891 Review #1594891 is a subjective opinion of poster.
Service
Walmart Customer Care
1.0
Details

Update by user Jul 16

when I ever go back to this store again, I want no more calling cops and lieing bout me. don't want to be asked to leave store. want to be treated like a normal customer.

Original review posted by user May 03

will never ever step foot back in this Walmart again. the customers there have called the cops on...
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18 comments
Anonymous
#1704733

funny how a woman can walk in Walmart with half a shirt on or a child could be shirtless *** I even seen a long haired dude with tattooes come in without a shirt and door greeter just say welcome to Walmart instead of sir u need to have a shirt on in store. funny how its ok for some people but not for others

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Review
#1527321 Review #1527321 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Being asked to leave store because other customers were lieing
  • Accused of driving thru parking lot nude
  • Will not be treated like a criminal
Reason of review
issues with customers
Preferred solution
no more being ratted out on by other customers
1.9
Details
Walmart is it not enough that your customer service is horrible and we have to work to shop at your stores!!!!!!!! Now you want to stop us at the door to see if we paid for the things we purchased. I will not be stopped at the door and treated like a thief because you...
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1 comment
Anonymous
#1680392

At the Walmart I shop at the ask for your receipt if you have any items that aren't bagged. It doesn't make any difference if you went through a cashier or a self check out.

Only takes a second for them to scan the receipt and then the items that aren't bagged to confirm they were paid for.

Not a big deal. If you don't like it, shop somewhere else.

Review
#1522721 Review #1522721 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Long waits
Reason of review
Poor customer service
Preferred solution
Hire people
they do not own the store and need to mind their own business. there door greeters never say welcome to Walmart or thank u for shopping with us. and I was not not naked driving thru there parking lot. if they cant handle business any better than this then they don't...
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7 comments
Anonymous
#1693419

sorry store

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Review
#1522517 Review #1522517 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
way i being treated from other customers
Preferred solution
to quit being lied on by other people

Walmart in Arlington, Texas - This card is horrible! What can be done about this !?

1.4
Details
My husband used my card for direct deposit and now they have my card and account blocked. They told me i have to wait 2 days and let’s not forget it’s the weekend Easter weekend! We have bills to pay and they literally don’t care at all ! Something should be done about this !
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Review
#1519272 Review #1519272 is a subjective opinion of poster.
Service
Walmart Customer Care
I have shopped at Walmart for most of my life i am 76 years old . I used to smile when I would walk into a walmart store and be greeted by a elderly or disabled person. Now I see how corporation BEAN COUNTERS treat people I no longer smile. I was proud to shop at a...
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4 comments
Anonymous
#1669627

Keep in mind that one of the reasons you shop at Walmart is their low prices. The largest controllable expense that and retail store has is payroll.

Greeters are a part of that payroll expense and a company has to look at whether or not a position adds to its sales.

Greeters have served a dual purpose, as a greeter and a security function. If Walmart has determined that they do not add to sales nor prevent enough shoplifting to make the position worthwhile it makes sense to eliminate the position to keep prices low.

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Review
#1508437 Review #1508437 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Walmart in Houston, Texas - My police experience

at Walmart in liberty , tx somebody called police on me and apparently it was a customer. the store claims they knew nothing bout it when they received email I sent to corporate office. the officer told a call came in and said I was driving thru parking lot nude and thought I was gonna steal which is both a lie. if I knew who called in on me I woud press charges on that person. they are a liar and need to just shutup and mind there own business. this was on sunday jan 27. there used to be a Otis harrel that worked at Livingston Walmart years ago and he was a trouble maker and hope this Walmart didn't hire that worthless bumb. had trouble with him
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Review
#1482089 Review #1482089 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Walmart in Houston, Texas - Complaint

I need to know why I have not received response about my complaint.
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Review
#1481064 Review #1481064 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Walmart in El Paso, Texas - Not ready, come back - text "ready"

3.2
Details
Go to the Walmart pharmacy, two hours after the script was submitted, they lie and tell you they just reveived it, but you can wait - it will be 45 minutes. Of course you leave and when you get home in 15, there is a text that your script is ready. *** this is not an isolated incident.
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Review
#1444210 Review #1444210 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
All Walmart Contacts
First of all I don't return many things, I hate to. I was first denied a return with a receipt that happen to be over 90 days. It's ridiculous that their receipts don't say anything about their 90 day return policy for regular purchases. I said I don't care what your...
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7 comments
Anonymous
#1611435

Making policies as obscure as possible is a way to rip people off.

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Review
#1417912 Review #1417912 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Return, Exchange or Cancellation Policy