I purchased several items on-line to be picked up at the new store on Broward blvd # 2946. when I went I was told the products were not available.so a couple of days later I got a message telling me my things were in.
I called the store to confirm and the employee that answered the phone (Shasity Ter) transferred me to the correct department and I eventually was hung up on so I called back after the same result several time the girl would pick up the phone and simply hang up on me. I could hear her giggling in the background and saying "it's him again" This occurred 19 times. I was so angry that I drove there after work, Spoke to assistant Manager who quickly solve my problem and told me to call this morning and speak to Anthony The store manager. After calling today since 9:00am he still has not answered the phone once nor has he tried to call me they simply don't care.
As a long mtime walmart customer who spends no less than $500.00 on groceries alone by-weekly and god only knows how much on other store items for the home.
I don't feel that I as a customer deserve that kind of treatment.
In conclusion I am not shure if I will ever purchase at walmart again at least never at this store for Shure. Please feel free to contact me if you have any questions.
Product or Service Mentioned: Walmart Manager.
Reason of review: disrespect and poor customer service.
Preferred solution: you do what you see fit in this case.
Walmart Cons: Read my review, Customer service hanging up on me.