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A friend of an elderly widow tried to return a dead battery on January 31, 2016 which was purchased Feb 1, 2015. The battery had a year warrantee. This lady had to wait for someone to take it in to Walmart for her. The friend was turned away and told that the year guarantee was up. Rather than ask for a manager, the friend returned the battery to the 80+ year old lady.

She had to go out and spend her limited income on another battery (of course) from another store.

Shame on you Walmart!!!!!!!!!! If this is an example of your Customer Service, then everyone should know!!!!

This reviewer shared experience about warranty issue and wants this business to "i believe that walmart should pay for the new battery" as the author lost $125. This person is overall dissatisfied with Walmart. The most disappointing about walmart manager at Walmart was lack of customer service and huge line Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Target that you may also consider. Also, you can continue reading comments about Walmart.

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Anonymous
#1115768

If it was a car battery they should have took it back especially if she had a receipt. After a year most batterys would still be prorated.

If it was another kind of battery than yes the warranty is with the company. Sounds like they just did not want to.

Anonymous
#1114687

Most stores have 90 day return policy, not a year. The warranty is with the company who made the battery not with walmart.

Just because this customer is old doesn't mean she gets special treatment.

Next time she should read the return policy on the back of her receipt. Her fault totally.

Anonymous
to Anonymous #1114787

A lot of people want special treatment because they are old, disabled ect. but they also want equal treatment.

Well special treatment to me is discrimination as well, only it benefits them. What a shame, they can't have it both ways.

Anonymous
to Anonymous Chicago, Illinois, United States #1241708

Anonymous first the review states the warranty was a year. you do not know any more than I do if that is correct but rather than calling this person a liar when you don't know lets give them benefit of the doubt.

second in case you cant read a calendar Feb 1 2015 to Jan 31 2016 is less than a year. 3rd you are assuming the warranty is with the company not Walmart and that was never the complaint here.

And fourth you sound like a rude individual who is showing the world that you speak from fabrications in your mind rather than knowing actual facts. Remember that making assumptions makes an A** of you and me since I think you have that down pretty well already you don't need to make the assumptions.

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