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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
1 comment

I ordered diapers online and they processed my order, needless to say I was supposed to pick up these much needed diapers with the last few dollars I had since payday was around the corner and we have had many unexpected expenses this month. I got that so called pick up discount so I thought I was getting a good deal but they canceled my order and my money won’t be refunded for 5 days and my baby is without diapers.

I asked for a replacement at least and they refused to even do that!

Now my baby is without diapers and I’m without my money for 5 days! They are not accommodating and obviously are not good at customer service, I will never shop Walmart again where I usually spend throughout the year and Christmas, Target is my new go to place!

Product or Service Mentioned: Walmart Shipping Service.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Poor attitude and policy.

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You state that your money is gone.

But it will be refunded in 5 days.

So it is not really gone.

Contact your bank since you are not happy about this.

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