Wal-Mart is going down the tubes. They really don't care about their customers, especially their handicapped ones.
Since the first of the year, I've been to their store in Ammon, ID over a dozen times and now it's been six times I couldn't find a handicapped parking place, nor did they have a motorized shopping cart available. I had to park further away than normal every time, and when I got into the lobby of the store no electric cart. This last time I asked the store customer greeter Jim, a tall, thin and old guy, five times to get the manager for me. He simply stared ahead at the doors and totally ignored me.
The sixth time, I asked him in a threatening tone to call the manager, he finally did. When the manager Justin finally arrived, I explained things to him and that it's the sixth time they've had no electric cart available. Of course he said he was sorry and got on his radio and checked around if there were any in the lot, etc. He said they have eight, and two were in for repairs', so 25% of his fleet was down and out for a week I found.
I asked him to check on those and he disappeared to never return. I just left wasting a half hour.
With all the wounded warriors returning and being released from hospitals, they should realize there are going to be more people than ever requiring those facilities. The attitude of the store greeters, if you want to call him that, the manager and Wal-Mart employees overall is poor and isn't improving, and that all reflects back on management. Saying sorry just doesn't cut it anymore.
They should just act and accomplish something. I just don't shop there anymore, and no handicapped person should until they correct things.
Reason of review: Poor customer service.