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I contacted customer service for my warranty about 4 times and they said they would send a shipping label so I could return my device since the screen got all scratched by the defective stylus it came with (my warranty covers screen damage). (happened 16 days after purchase so walmart wouldnt take it back.

fml) they tried emailing the shipping label 3 times, obviously I can't print it and even told them that. Finally they say they will mail me a shipping label. 5 days later and no shipping label to be seen. I'm definitely not sending the device now since the shipping label was such a huge go around.

I wish the warranty would let me return it at the store. what a waste of money.

Product or Service Mentioned: Nintendo 2Ds Xl Video Game Console.

Reason of review: Warranty issue.

Company wrote 0 public responses to the review from Feb 06.
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