60 views
New Reviewer
2 comments

(Summation) They refused to cash my payroll check because I had an Interim DL with my expired photo ID even though they did it before. I was told by a Wal-Mart supervisor to bring in these specific documents in order to complete the payroll check cashing procedure and after several weeks of completing this process, this was the first time I was refused the service.

Bonnie, the supervisor I spoke to said I never cashed my payroll check there (even though she went to check security footage to confirm I did in fact cash payroll checks the weeks prior) and the Jimmy the store manager said itโ€™s not their policy, so I asked for a copy of their check cashing policy and he said he didnโ€™t have to give me a copy, I can contact corporate for one, and when I asked Jimmy what the policy for payroll check cashing was, he said its whatever he says it is. This was the Walmart located at 5601 Ramon Road, Palm Springs, CA 92264.

Reason of review: Mistreatment of Senior Citizen.

Preferred solution: Sensitivity training for upper management, and a detailed posting of the check cashing policy, .

Location: 5601 E Ramon Rd, Palm Springs, CA 92264

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Why don't you do what most people do and get a bank account? Banks are in the business of accepting deposits and cashing checks for their customers.

Guest
reply icon Replying to comment of Guest-1707224

Iโ€™m a senior citizen re entering the workforce some changes are still a process which I am doing Bank account or not this is not the way to treat a customer

Walmart Reviews

  1. 2768 reviews
  2. 1281 reviews
  3. 1331 reviews
  4. 906 reviews
  5. 524 reviews
Walmart reviews