I purchased a pair of supposed New Balance shoes from the Walmart Web Site. I've used Walmart Web site for 10 years.
This is the first time I purchased, not knowingly, from a Third Party that sells on the Walmart Web Site. The store's name is: Apparel Save. First, it is my opinion, these do not feel like New Balance Shoes. I have worn NB Shoes for 6 years.
Second, You CAN NOT return these shoes to a Walmart Store or Walmart On-Line. Walmart only lets you purchase through their web site, then they wash their hands of the deal. Third, I contacted Apparel Save, asking to return the shoes. I will have to pay shipping both ways.
No assistance on returns. Why on earth would Walmart hurt their reputation as a reliable On-Line seller with this company????
I'll slow down my on-line orders to Walmart and return to my go to seller: Amazon. Amazon, never disappointed with the return policies there.
Product or Service Mentioned: New Balance Sneakers.
Reason of review: Return, Exchange or Cancellation Policy.