I went to Wal-mart to buy some groceries around 12:40 p.m. today. I go every day, and I am called here MS. WAL-MART. I love the store. I know so many people there. Everyone always seem so friendly. I bought $35.25 worth of groceries. I paid $15.25 with a check and gave her $20.00 cash. When she put the check in she asked me for my ID. I told her I left my pocketbook in the car because no one usually ask me for my ID. She said she ask everyone for their ID. I said to her that the lady in front of me had just bought $340 plus worth, and she did not ask her for her ID. She said she had paid with debit. I said you said you ask everyone for their ID? She got really mad and loud and told me her husband was a cop. I asked her what did that have to do with this conversation unless it was a threat? I told her I was taking it as a threat.
I went on out of the line, and she was talking to the lady behind me about our conversation--and loudly so. I asked for the lady in charge, Dana, and she called the manager. I think his name was Mark. I told him what happened, and she was still talking. He told me that he would talk to her and get back to me. I would have let it go if she had not told me her husband was a cop. We are in the city where the man shot the couple coming out the front door. I have had knee replacement surgery, and I try not to have my pocketbook with me because I could not run if someone tried to rob me. Actually, I was on my way home from Physical Therapy. I will say she did put my groceries in my cart, and I did thank her. She saw me limping. I would think that with me being old enough to be her mother, there would be some kind of respect--and secondly a customer. I have had three businesses, and none of my workers were ever supposed to talk to the customers the way she talked to me.
I would like for her to be disciplined--not lose her job because she may need to work, but know that she can't talk to customers that way and not use her husband working as a cop to threaten people.
Review about: Walmart Manager.