I am really ticked off about my last trip to my local walmart for the regular service of our car, in the past our local walmart in good old Logan, Utah has been really good.
It started about two and a half months ago when we took the car in for the oil change the Tech came and got my wife and took her down in to the pit and showed her the oil pan and the leak and the oil plug that was stripped,after going back to the computer and showing them that they had just changed the oil, they fessed up that and had a new oil pan put on.
Well on New Year Eve early in the day
she goes shopping at Walmart and decided to have the oil changed on the car, while shopping she hears hear name called over the intercom to come back to auto and lube.
Mrs. Burns we have stripped out the drain plug in your oil pan, We will have the car towed to a shop and have it fixed and you go pick it up and (PAY FOR IT !!!) and we will reimburse you .
Well needless to say I was out of town
and my family couldn't get to Jackson Hole Wyo. to spend New Years with me
and my older son ,not to mention the money lost on booked reservations at Teton Village and going without a car for 3 days.
After talking with the Dept. Manager he did go and pay the bill.
Product or Service Mentioned: Walmart Oil Change.