i purchased a coffee maker($44.97)in may and had to return it in 11 days because it would stopped brewing the coffee. i exchanged my item and the service desk forgot to include my register receipt after i exchanged my item.
i called back to wal-mart on ireland rd in south bend,in. and was told if i had another problem they would take care of me if within 90 days.well, its 6/7/08 and the coffee maker stopped working.i'm back at wal-mart to exchange and i'm told too bad, no receipt and they can't looked up the item without a upc number! i will never shop wal-mart again no matter how cheap! they no longer take care of the member but they do not take care of their associates.
i will shop at kohl's from now on!! at least they will exchange without using the tale of "i need a upc code!!
what happened to good customer service lee scott(ceo)............