A couple of days ago, my wife and I headed to our local Walmart to buy some groceries. It was late in the morning, but there was
barely anybody in the store. While we were checking out, my wife decided to wait for me outside. Before she left, she told me to make
sure to get some money back. At the end of the transaction, I hit the button to get back $60. The cashier D.J. then tells me she
doesn't have enough to give me my money and would have to get a loan. I told D.J. if she didn't have enough money in her draw, she
should have closed her register. D.J. tries to tell me that the customer before me took the rest of her money, and I was already in
line. I told her that was no excuse and to go get my money. She gets one of the managers to get my money. The manager was a 20
something year old, pregnant woman named Kelsey. Kelsey had no business being a manager with how slow she is. I couldn't take it
anymore waiting for this whale to get to the office for my money. I marched over to the customer service worker Gail and demanded my
money. Meanwhile Kelsey is trying to get into this small office. She almost couldn't get the heavy looking door opened. The more I
watched, the more outraged I became. Then to top it off, there was another CSM, Mary, who had open the door and already had my money.
Where was she at this whole time? The worst part was Mary laughed about the situation. I yelled for them to stop fooling around and
give me my money already. As soon as I got my money, I returned all the items I had just purchased, vowing never to return. D.J.
should learn to manage her money better, Kelsey should be demoted to people greeter if she wants to work so badly and be pregnant, and
Mary should be automatically fired. Actually, all of these workers should be fired on the spot.
Product or Service Mentioned: Walmart Cashier.