My friend and I went to Walmart to look at nail polish. We walked into the cosmetic department, and went straight to the nail polish. We were kneeled looking at the different options. We unscrewed lids to see the actual colors of the polish because it never looks the same as it does in the bottle.
Then, what looked to possibly be the manager of that department, snaps at us "No no that is NOT acceptable." Surprised, we screw the lid of the polish we had in our hands and placed them back on the shelf, and nod our heads. Then, she continues to yell at us, "you know, at this point I'm going to ask you to leave. Now. It does not appear you two are actually shopping" she then looks at my purse.
I am pissed she accused us of stealing when we were looking at what to buy! My friend and I just stood up and, due to my lack of self control, simply called the rude employee a ***. I don't think she appreciated that.
I then went to the customer service desk to complain about the situation. They did not apologize to me for being accused of stealing. They just nodded. I just wish they cared about customer satisfaction.
Never shopping at Woodburn, Oregon Walmart again.
Making the longer trip to Fred Meyer or Safeway will be worth it.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.