upon arrival at store to return unusable item, with receipt, there was no greeter at door to check item. i proceeded to costomer service where i was ignored by "associate" and described many times over as if a police discription. after almost twenty minutes was approached by manager who also was rude and asked many questions that are really not important, much less any of your business. i felt humiliated, confused, and most of all, i was shocked by the treatment i receaved when store policy states that an item may be returned for any reason within thirty days.
after a 45 minute interigation i was allowed to return my item but not without my whole evening being shot with frustration and anger towards this manager who explained, "i have to cover my ***," no concern for me, the consumor. i doubt if i will ever use wal mart again as k-mart is still a costimer oriented store who will treat me with dignaty and respect.
you should be ashemed of yourselves........!!
sincerely and totally pissed off, peggy moore
p.s.: this store is located in st. robert, MO.
Product or Service Mentioned: Walmart Manager.